10-09-2016 02:22 AM - edited 03-18-2019 06:28 AM
HI
Im going to purchase the smartnet for the below product.
Product Smartnet Qnty
CTS-SX20-PHD12X-K9 | CON-ECDN-SX2PHD12 | 2 |
CTS-QSC20-MIC | CON-ECDN-QSC20MIC | 2 |
As I have to collect the serial numbers of the hardware so I little bit confused about the Serial numbers.
1. For CTS-SX20-PHD12X-K9 which serial number i have to use ? Camera or CODEC ???
2. For Microphone CTS-QSC20-MIC i have got 2 sets of microphone and there are 2 mics for each set. i have found 4 microphones now. So for purchasing the CON, which microphone serial numbers i have to collect ???
THanks in advance. Waiting for a reply.
ARIQ AZIZ
Senior SE. Leads
10-09-2016 06:41 AM
In my experience working with SmartNet, it all depends on how the items weee purchased, is: together with a codec or separate. The camera could be covered under the codec's serial number if purchased as a bundle or if the camera was purchased separately, than it would be covered under its own serial number.
The microphone is covered under the codec's serial as it's a minor part to the codec, again this all depends on how these items were purchased to behind with.
You should reach out to a local Cisco partner, they should be able to help with SmartNet and making sure everything is covered like you want.
10-09-2016 07:07 AM
This is the estimate
v.5 | CTS-SX20-PHD12X-K9 | SX20 Quick Set HD, NPP, 12xPHDCam, 1 mic, remote cntrl | --- | 2 |
CAB-MIC20-EXT | Extension cable for the Performance microphone | --- | 2 | |
PWR-CORD-UK-A | Pwr Cord UK 1.8m Black YP-61 To YC-12 | --- | 2 | |
CTS-QSC20-MIC | Performance Microphone 20 | --- | 2 | |
LIC-SX20-MS | MultiSite Option for SX20 | --- | 2 | |
CTS-RMT-TRC5 | Remote Control TRC 5 | --- | 2 | |
LIC-SX20-PR | Premium Resolution Option for SX20 | --- | 2 | |
CTS-PHD1080P12XS2+ | PrecisionHD Camera 1080p 12x Gen 2 for use in auto expand | --- | 2 | |
CTS-QSC20-MIC+ | Performance Mic - for auto expand only | --- | 2 | |
LIC-SX20-DD | Dual Display Option for SX20 | --- | 2 | |
BRKT-PHD-MONITOR | Bracket mounting for 12x PHDCAM to monitor | --- | 2 | |
CAB-HDMI-PHD12XS | Custom 12xcamera cable; HDMI, Cont. and Power (3m) | --- | 2 | |
CAB-2HDMI-3M | HDMI to HDMI cable | --- | 4 | |
CTS-SX20CODEC-K9 | SX20 Codec - encrypted | --- | 2 | |
LIC-S52010-TC-K9 | License Key Software Encrypted | --- | 2 | |
LIC-SX20 | SX20 License Key | --- | 2 | |
LIC-SX20-HD | High Definition Feature for SX20 | --- | 2 | |
LIC-SX20-NPP | SX20 Natural Presenter Package (NPP) Option | --- | 2 | |
SW-S52010-TC7-K9 | SW Image for SX20 and MX200/300 (2nd gen) series endpoints | --- | 2 |
CON-ECDN-SX2PHD12 | ESS WITH 8X5XNBD SX20 Qk Set HD, NPP, 12xPHDCam,1 mic,RC | 36 | 2 |
CON-ECDN-QSC20MIC | ESS WITH 8X5XNBD Precision Microphone 20 | 36 | 2 |
This is how it was purchased.
I will contact with local partner. but i need to do some self study thats why i asked the question.
SO i belive that the Codec's serial Number will cover everything. right ?
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