cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
287
Views
0
Helpful
1
Replies

Connecting VT Advantage to Polycom MCU

kkelly
Level 1
Level 1

I'm trying to get VTA(s)to connect to a polycom MCU.

I can call other Polycom VSX / PVX units with no problems, only the MCU is giving issues. I get to a mulit screen display wih VTA but then the MCU complains about a Video Sync Loss and neither end can see VTA Video. Though VTA cleints see polycom endpoints in the confrence

I've got a Polycom Gatekeelper and the hole mess integrated into call manager 4.1(3)

I'm tried limiting the codec of the meeting room to H.263 with no luck.

Funny thing is I have a Polycom VSX with a "soft" MCU software on it and it can run VTA clients i split screen OK.

anybody have any experiece with this is so please reply.

1 Reply 1

kkelly
Level 1
Level 1

FYI - I resolved my own issue. There was a variable that had to be set on the Polycom MCU and the Polycom MCU needed to be set for Auto layout.

I'm still in process of figuring out what "breaks" the VTA and the polycom MCU