MCU 3515 EMP Registration failed

[dan.agache]

Hello,

I have a problem with a MCU 3515. I can't make the EMP to register to MCU. The message received is:

CONNECT: S_errno_ECONNREFUSED

73450 DEBUG2 MP MAIN |MP: Start Registration. MPI address is taken from Config file Ip: 192.168.0.3 Port: 2010

73450 DEBUG2 MP MAIN |MP: Trying to connect to MPI (IP:192.168.0.3, Port:2010): Time 734500

73881 ADVANCED MCU |CPU&BUS Usage: 6.31 Time 73215

When I try to refresh the image from MCU with Upgrade Utility I receive the follow message:

"Setup has encountered an unexpected error. Please consult customer support."

Can help with that?

Thanks,

Dan Agache

[#2]

What is the software version running in MCU?

[tracey.marshall]

Hi Dan,

Did you managed to fix this problem? I have the same problem. I am running version 5.0. I have tried restoring to factory defaults and configuring from scratch but no joy.

Many thanks,

Tracey

[dan.agache]

Hy Tracey,

I fix the problem with an RMA with DOA options. Now I wait Cisco to send me a good system, I hope.

Thanks,

Dan

[tracey.marshall]

Thanks Dan !!!