Content output display on MCU

[Acevirgil de Ocampo]

Hi,

We are encountering some issue on the layout on the MCU 4510.

See sample illustration base on the output video from Cisco C60 connected on a video call hosted by MCU using single monitor only.

Endpoint A = Cisco C60

Endpoint B = ConferenceMe

Endpoint C = Polycom PVX

1. When Endpoint A will share content, the output display of the content is not maximized.

2. When Endpoint B will share content, the output display of the content is not maximized.

3. When Endpoint C will share content, the output display of the content maximized.

Our objective is to fully maximized display output of the content on the MCU layout pane when Endpoint A or B will do the PC presentation.

What should be check on the MCU settings and C60 codec?

Thank you for your help.

Br,

Acevirgil

[Wayne DeNardi]

Just a guess, but is the content being shared by Endpoints A and B in a 16:9 format, and that shared by Endpoint C 4:3?

Wayne

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