01-24-2013 04:27 PM - edited 03-18-2019 12:29 AM
RMA'd our VCSE and received a VCSC applied Licences but unit is still a Control. How to convert to an Expressway?
01-24-2013 05:55 PM
Have you processed re-hosting the license from Cisco site?
A part of it (for RMA), you should receive VCS-Expressway option key.
01-25-2013 04:39 PM
I can ACK what Tomonori said, you have to transfer the licenses. But I also had seen once
that a very old (I think it came with X1 or X2) software which was listed wrong in the licensing
system. Then I would contact your local Cisco partner or contact licensing@cisco.com
Please remember to rate helpful responses and identify
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide