Hey Guys
On my CUCM we have setup Direct to VM using the pattern *XXXX
I have a requirement in UCCX to re-direct a call to a Direct VM. Voicemail is Unity Connection.
UCCX cannot send in a call redirect an "*" so the call fails.
I've been able to confrim this by changing the *XXXX pattern to 9XXXX pattern and it is working as expected.
Question: Is there a better way for UCCX to access a drect VM Box?
Cheers
Mike