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Error 480/487 Calls SIP s4b

ivasquez2
Level 1
Level 1

Hi all,

I come to ask for technical and moral support, I have read for several days and my ideas to solve the problem have been finished.

CMA user-S4b
cma-cms-expC-expE-Lync

SX20 registered CUCM
sx20-cucm-expC-cms-expC-expE-Lync

I am reviewing the logs of the call and I constantly receive the following output:

State: Completed
Found: False
Reason: Temporarily Unavailable
Type: SIP (INVITE)
SIPVariant: Microsoft AV
CallSerial Number: 2818f2d7-3a8c-4328-88f9-72f5ade23b1f
Tag: 9b982c92-2665-4971-9318-d117d937b2df
Source (1)

Although it says found False, I have a rule in the expE that indicates that I do the search by DNS.

Bandwidth node DNSZone
Target alias 1 sip: prueba@domaintest.onmicrosoft.com (Url)
SIP Protocol
Address 52.112.66.139:5061
Transport TLS
Encryption type None


Previously the calls came through the CMA users, but I made so many changes that I affected that communication.

Has anyone had this problem?

My versions are:
CMS.-2.2.9
Exp.-X8.11.4
CUCM.-11.5

 

Thank you


Best regards!

1 Reply 1

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

 

Do you still have issues with this or have you resolved it?

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