04-16-2012 12:59 AM - edited 03-17-2019 11:04 PM
Dear all,
The telepresence is not opennig with the error below but sometimes can open after reboot. Does anybody see a problem with this?
"The touch screen has no network conneciton"
04-16-2012 01:05 AM
Hi Emre,
Please confirm me whether your EX90 is working fine other than touch.
From root can you ping the touch panel ?
$ ping endeavour
PING endeavour.localnet (169.254.1.30) 56(84) bytes of data.
64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=1 ttl=64 time=0.398 ms
64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=2 ttl=64 time=0.400 ms
64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=3 ttl=64 time=0.374 ms
64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=4 ttl=64 time=0.412 ms
^C
--- endeavour.localnet ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3003ms
rtt min/avg/max/mdev = 0.374/0.396/0.412/0.013 ms
$
And also check the file messages.log under directory /var/log
[tandberg:/var/log] $ pwd
/var/log
[tandberg:/var/log] $ grep -i endeavour messages.log
Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]
Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]
Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]
Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]
Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-dl
Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-poke
[tandberg:/var/log] $
To see what the touch panel report on error message.
Regards,
Vivek
04-17-2012 12:54 AM
Hi Vivek,
I can't ping the touch panel.
04-17-2012 01:00 AM
Can you turn off the touch device via the unix command.
$ echo 0 > /sys/class/gpio1/touchpad/power_ctrl
then turn on the touch device again.
$echo 1 > /sys/class/gpio1/touchpad/power
And see if the ping works.
/Hans
04-17-2012 02:29 AM
How can i reach the unix interface?
And now the error like that "software synchronization failed"
04-17-2012 03:19 AM
An other way is just to remove the ethernet cable of the touch panel, and look if the light become activated .
/Hans
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