Failed: 485 Ambiguous / Device type mismatch

[hannv3001]

Hi Cisco Team.

Pls, help to check issue, when register Cisco DX80 in CUCM

Status: Failed: 485 Ambiguous / Device type mismatch

Thanks team.

[Jonathan Robb]

Hi,

What device type are you using in CUCM?

With CE software on the DX series, it requires a device type of "Cisco Telepresence DX80"

and not the "Cisco DX80"  device Type.

-Jonathan

[hannv3001]

I using Cisco Telepresence DX80. it registered in CUCM. Thanks you for support.

[Patrick Sparkman]

If you haven't already, you should install the proper device pack on your CUCM to add the new "Cisco TelePresence DX" device types that are used when running CE software on the DX70/80, these device types are different than the "Cisco DX" device types that run Android software.  If you haven't done so already, suggest you take a look at Convert between CE software and Android-based software.

[hannv3001]

Thanks so much, Cisco TelePresence DX80 registered on CUCM.