TelePresence and Video Infrastructure

Hello, 1. I'm trying to call my Meeting Room from Internet, through Expressway-E : What I should do on Exp-E, Exp-C, CUCM. Is there any documents for this? The remote endpoint is a simple H323 device like Polycom or other SIP. 2. I'm trying also to c...

Hello, We finished the webex or CMR hybrid integration and creating meeting from TMS is working fine. Now, we are doing the TMSXE integration and I have a problem that when using outlook to create the meeting, if I click on Add Telepresence Rooms, no...

Is there a document detailling the steps required to replace a screen on an IX5000. regards Bill

We have a client that we have recently migrated from CTS-Manager and CTMS over to TMS and Conductor/TP Server.  Their previous system (CTS-Man) did not end meetings automatically at the end time, so to retain this functionality that they are now used...

Dear All, I am learning telepresence and new to the environment. Attached is the current video setup for your reference. We have 5 locations across the country. All the locations connect through BT cloud for video conference call, but it is costing a...

Hello! Could anybody help me. I can't find out how to disable PiP in conference mode on the 9971 and 8941 phones. I know about disabling PiP with PiP button (to press 5 times). Is there another method to do this on the CUCM? 

Dear All, I have a question which related with Cisco Rich Media License. If I want to have a point to point video call from company A with domain Adomain.com make a call to company B with domain Bdomain.com. Do I need any Rich Media license on it fo...

Is there way to mask or hide the title of a meeting booked in TMS? I'd like to be able to prevent TMS from showing the meeting title. thx, rob

Hi Cisco TAC, Quick question-  I have a customer that is no longer getting the Automatic Software updates in TMS, they are running 15.1.0 and has the Service URL of: https://tms-update.cisco.com/webservices/product/v1.0/Software/SoftwareService_ES a...

Hi Community, I am new on TMS. Is there a way we can generate the summary report or details of the conference which is already finished that will show these details: - Title of the confererence - Date and time started and finished - How many particip...

Hi Community, Is there a procedure how can I backup my TMS configurations. (Not the system or endpoints registered on it).

Hi experts,  I am facing an issue with cisco TP server I have a conference bridge created in telepresence conductor which is on a Telepresence server 310. I need to dial out from TP server to a polycom MCU conference bridge number with PIN. I have c...