Google Apps with Cisco Unity for voice mail

[erinedison]

hi team,

Is there a way to get our Cisco Unity system to send the .wav attachments for voicemails to Gmail accounts?  

Ref:

Accessing Voice Messages Using SMTP-based HTML Notifications

Unity Connection allows you to deliver embedded HTML notifications for a new voice message via SMTP to the end users. The HTML notifications on the computer support both Web email clients(such as Google Mail or Yahoo Mail) and desktop email clients (for example, Microsoft Outlook and IBM Lotus Notes). However, the HTML notifications on the mobile support only Web email clients.

Article :

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg010.html

If we can do this integration, we don't need Jabber or Esna. 

Thanks

Erin

[Jaime Valencia]

This is Video Over IP, please move to a relevant area.

[Mohammed al Baqari]

Hi,

You need to configure smart host Under System Settings > SMTP Configuration > Smart Host. This will be your mail relay server (it can be windows server running SMTP relay service).

Then under the user settings select Edit > Message Action. For voicemail option, select accept and relay the message.

Note: You can make this action configured in your voicemail template to be applied automatically for new users.