01-06-2006 12:12 PM - edited 03-17-2019 08:35 PM
Hello, we have a 2621XM router with 12.3(10)2600-IX-M. We are using it as a Gatekeeper with CCM 4.0.1. For the most part, everything is fine except when our Polycom Units are in a conference that last over two hours. At the 2 hour mark, the Video Conference terminates.
We stopped the Polycoms from registering with the Gatekeeper and this problem goes away.
Thanks,
HARRY
01-06-2006 03:25 PM
Harry, We found this problem too, but had to do with a timeout error on the PIX firewall.By default PIX firwall are set to disconnect all H.323 sessions after 2 hours. No sure if that will help.
01-07-2006 02:46 AM
Thats probably it. We do have a PIX in the mix.
Thanks.
HARRY
01-07-2006 03:41 AM
Hi,
you can influence this in the PIX with the "timeout" command. Have a look at the PIX firewall command reference
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Regards
Martin
01-07-2006 03:46 AM
Can you tell me what you did on the PIX to solve this?
Thanks,
Harry
01-07-2006 09:40 AM
Hello,
the commands
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h225 0:00:00
timeout h323 16:00:00 mgcp 0:05:00 sip 0:30:00 sip_media 0:02:00
should help to solve your problems.
Martin
P.S.: I didn´t implement this myself, but have heard about it from a collegue.
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