I cannot make call between Tandberg C60 using Sip protocol

[saheerulladan]

Hi There,

I tried to make call between Tandberg C60 codecs  with both ends SIP , unfortunately the call couldn't connect. Its not showing the "connecting" message either.

Then I changed in the Codec c60 (both sides c60) protocol to H323 , then call connects and works well.

Please any idea.

Thanks.

Regards,

Saheer

==========

VCS ver: X7.2.1

TANDBERG Codec C60;

Codec1: TC4.2.4.296355

Codec2:TC4.2.4.296355  

[Wayne DeNardi · Accepted solution]

You can't just dial SIP with an IP address only - that's not a valid SIP format.  It must be an alias@domain or alias@ipaddress (ie alias@10.10.10.10) format.

In your example above, you should be able to dial "std322.10@10.88.17.5" or "std322.11@10.88.17.55" - both of these are valid SIP addresses.  The straight IP address 10.88.17.5 is not.

PS - As mentioned by Patrick, you really should upgrade your software on your endpoints to a newer version.  There's a Security Advisory that should assist you getting the new software, even without an active service contract: http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20140605-openssl

Wayne
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