TelePresence and Video Infrastructure

We have customer with SX20 on a private network IP address in their remote office that had a 8" Touch panel paired on the same subnet/switch.  They now have moved the SX20 to public IP address (still connected to same switch) and want to pair the 8" ...

Hi all,I’ve a customer with an old videoconference device Tandberg 800 with 3 BRI access that have the following problem:When i make a video call to another end-point by ISDN , the video call establish but then is always intermittent , one moment I’v...

hi All,I would like to have a spare DVI to VGA presentation cables for SX20, I managed to searched the Part number is "CAB-DVI-VGA-3.5MM - SX20 3.5mm", but I cannot confirm, because I suppose the cable should be shipped with SX20, when I created a BO...

Hi,Have a customer who advises as per the discussion title :-When trying to project video from their Win 7 laptop, the CTS1300 TP unit states that the resolution is too highIt has worked fine up until the upgrade to Windows 7Customer advises colleagu...

Good day all,I have a customer who is wanting to upgrade all of their VC and WebEx SaaS infrastructure and to enable the CTS enabled WebEx.Does anyone know the SKU for engaging Cisco Advanced Services to perform the A2Q and to assist with the integra...

Not using clustering.  A single (tier 0) instance of TMS exists where all jabber video accounts will be created (divided into folders that correspond to each VCS control).  Will this single instance of TMS be able to provision all 10 individual VCS C...

Hi, got a new install of a SX80 with speaker track on a 95” screen, Nice:-)What`s not so nice is when we hook up the Samsung 95" (LH95MEC) or do a presentation, the monitor just flimmers and get back with NO cable connect...With a small PC monitor (2...

Network DiagramTX9000 --registered--> CUCM10 --sip trunk--> Telepresence Conductor ----> Telepresence Server VMCUCM: 192.168.1.11Telepresence Conductor: 192.168.1.17 TX9000 can call to conference number which match Conference aliases on Telepresence ...

I have a MCU 5320 and a router 2911 having uc and gatekeeper license. And the router is equipped PVDM and card VIC2-4FXO. I have a PSTN line, too.Could the MCU register to the router and then make call to PSTN?How to config the router and the MCU?Tha...

Hi All,I am trying to understand how can we check the QoS configuration applied on CTS's :- If I go to Telephony settings in CTS, it gives me :DSCP For Audio: EF DSCP (101110) DSCP For TelePresence: CS4(precedence 4) DSCP (100000) I was under impress...