Hi Community,
We are testing incoming B2B call to our Expressway Edge -----> Core -----> CUCM. SRV records for Edge on external DNS already created and traversal zone is active. Internal calls are working fine.
External endpoint will try to call in to the working CMR (9760) but cannot reach the conference. I can see the call is hitting the Edge and Core by looking on the Search history.
CMR number - 9760
IP address of CUCM - 10.1.1.10
Expressway FQDN - edge.company.com
Expressway Edge IP - 192.168.1.100
Please see below search history for the call.
===========================================================================================
Edge > Search history:
Search (1)
State: Completed
Found: False
Reason: Not Found
Type: H323 (Setup)
CallSerial Number: 67d4dec4-71b9-4790-b6b2-10a582c1d2ae
Tag: 22f09edf-d82e-4b78-869a-39df078ab328
Source (1)
Authenticated: False
Aliases (1)
Alias (1)
Type: H323Id
Origin: Unknown
Value: 0.0.0.0
Zone (1)
Name: DefaultZone
Type: Default
Destination (1)
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.172.70.15
StartTime: 2016-09-26 10:50:12
Duration: 0.02
SubSearch (1)
Type: Transforms
Action: Transformed
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: Admin Policy
Action: Proxy
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: FindMe
Action: Proxy
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: Search Rules
SearchRule (1)
Name: LocalZoneMatch
Zone (1)
Name: LocalZone
Type: Local
Protocol: H323
Found: False
Reason: Not Found
StartTime: 2016-09-26 10:50:12
Duration: 0
Gatekeeper (1)
Address: 10.172.70.15:0
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
Zone (2)
Name: LocalZone
Type: Local
Protocol: SIP
Found: False
Reason: Not Found
StartTime: 2016-09-26 10:50:12
Duration: 0
Gatekeeper (1)
Address: 10.172.70.15:0
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
==========================================================================================
Core > Search history:
Search (3)
State: Completed
Found: False
Reason: Temporarily Not Available
Type: SIP (INVITE)
CallSerial Number: c76b017d-5745-4baa-a230-ecaef9ec1573
Tag: 5b527955-5337-4bc4-93f4-8b57352f9604
Source (1)
Authenticated: False
Aliases (1)
Alias (1)
Type: Url
Origin: Unknown
Value: 0.0.0.0
Zone (1)
Name: DefaultZone
Type: Default
Path (1)
Hop (1)
Address: 192.168.8.103:5060
Destination (1)
Alias (1)
Type: Url
Origin: Unknown
Value: sip:9760@edge.company.com
StartTime: 2016-09-26 10:49:49
Duration: 10.18
SubSearch (1)
Type: Transforms
Action: Transformed
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: Admin Policy
Action: Proxy
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: FindMe
Action: Proxy
ResultAlias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SubSearch (1)
Type: Search Rules
CallsToUnknownIPAddresses (3)
Mode: Direct
Zone (1)
Name: DefaultZone
Type: Default
Protocol: SIP
Found: False
Reason: Request Timeout
StartTime: 2016-09-26 10:49:49
Duration: 0.01
Gatekeeper (1)
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
Zone (2)
Name: DefaultZone
Type: Default
Protocol: H323
Found: False
Reason: No route to destination - Unreachable destination
StartTime: 2016-09-26 10:49:49
Duration: 10.17
Gatekeeper (1)
Address: 10.1.1.10:1720
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
SearchRule (1)
Name: LocalZoneMatch
Zone (1)
Name: LocalZone
Type: Local
Protocol: SIP
Found: False
Reason: Not Found
StartTime: 2016-09-26 10:49:49
Duration: 0
Gatekeeper (1)
Address: 192.168.1.100:0
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
Zone (2)
Name: LocalZone
Type: Local
Protocol: H323
Found: False
Reason: Not Found
StartTime: 2016-09-26 10:49:49
Duration: 0
Gatekeeper (1)
Address: 192.168.1.100:0
Alias (1)
Type: H323Id
Origin: Unknown
Value: 9760@10.1.1.10
=========================================================================================
I have this transforms and search rules for Core and Edge.
Core >Configuration> Dial plan > Transform:
Edge >Configuration> Dial plan > Transform:
Core >Configuration> Dial plan > Search rule:
Edge >Configuration> Dial plan > Search rule:
Please check if the transforms and search rules are fine.
Thank you.
