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IPVC 3540-MC03A software upgrade-no services available on MCU

sstade
Level 1
Level 1

‎06-02-2009 10:38 AM - edited ‎03-17-2019 09:44 PM

We have an IP/VC 3540-MC03A with EMP that 2 weeks ago I upgraded to 4.2.8 with EMP at 4.2.8_1

Yesterday it was rebooted and now when I go to conference control to create a conference it tells me "no services are configured on MCU" when it fact all my services are.....

Next question is can I upgrade this unit to the CUVC 4.4.0.0.23 with 4.2.8_4 EMP?

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p.krane
Level 3
Level 3

‎06-08-2009 08:53 AM

Try to upgrade to 4.2.11 and replace the MCU config file

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stuart.pannell
Level 1
Level 1
In response to p.krane

‎11-02-2010 04:45 AM

Did you manage to get a fix for this, I have exactly the same problem after an upgrade was done ov

er 2yrs ago? I have tried upgrading to version

4.4.0.0.23 on the MCU and have tried to add a new service but it still will not display on the web page when you try to create a confernece. Any help would be much appreciated, I have noticed a fault where it says you have to upgrade via 3.5.x prior to upgrading to 4.x this was done originally.

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