Issues with using HDMI Input of DX80 from Sony PS4 Pro

[gctseng]

EDIT:  SOLVED (thanks to Wayne DeNardi's information) - I turned off the HDCP feature on the PS4 Pro (which is under the "System" entry and not the "Sound and Screen" entry in the "Settings" page).

ORIGINAL MESSAGE:

When I try to use the DX80 as a display for the Sony Playstation 4 Pro, the image displayed on the screen goes off and on.  The PS4 Pro displays fine on other HDMI displays, including a cheap Visio television and an LG monitor.

I have no problems using the DX80 as a display for a 2018 MacBook Pro (using a USB-HDMI dongle) nor does it have issues with a 2014 Asus motherboard-based Windows 10 PC.

I have checked/swapped cables.

Can anyone shed any light on this?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb86122/?rfs=iqvred

https://community.cisco.com/t5/telepresence-and-video/dx80-hdmi-input-causes-flickering/td-p/2708931

[Wayne DeNardi · Accepted solution]

This is because your PS4 is sending out a signal that is marked with HDCP.  The Cisco endpoint correctly identifies a HDCP stream on its input and disables the presentation or transmission of the HDCP content.  This is by design.   The only endpoints that allow you to show HDCP content are the Codec Plus, Codec Pro, Room 55 Dual, Room 70, Room 70 G2 (ie the newer endpoints).  Similar happens with an AppleTV device - see https://community.cisco.com/t5/telepresence-and-video/spark-room-kit-and-apple-tv/td-p/3315609

[gctseng]

Based on your information, I turned off the HDCP feature on the PS4 Pro (which is under the "System" entry and not the "Sound and Screen" entry in the "Settings" page).

Now it works!  I don't plan on using the PS4 Pro as a Blu-ray or other DVD content player, so I'm not bothered by it.  Also, I can always turn it on on the rare occasions when I need it.

Thanks for info!!!