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LICENSE and Virtual Serial number

tknapp
Level 1
Level 1

I am implementing Telepresence Server 4.1.  I am at the point of installing FEATURE license.

I have the PAK code for the licenses.  When I try and claim licenses, I am required to put in the VIRTUAL Serial number of the TS server.

From GUI and from SHOW INVENTORY, I get the same serial number of the server.  It is 8 digits long.  This is not enough digits to continue the licensing process.  How/Where do I find the Virtual Serial number for my server?

As always all help will be appreciated, Thanks.

 

1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni

You need to log into the virtual TelePresence Server web interface, and it is located in the bottom right of the web page next to the software version, or under Status > System Status.