CUCM is 10.5,  CUBE is 2900 running c2900-universalk9-mz.SPA.153-3.M4.bin". SIP call is coming into CUBE.  Negotiates to 711G.  CUBE passes call to CUCM which in turn sends to a UCCX which will then send call to a SCCP phone across a IP MPLS back bone.  VERY intermmitently the SCCP phone at far end will RCV garbled/jitter audio.   Person on far end does not hear audio issues. SCCP phone on CUCM site can call across the MPLS back bone to remote SCCP and NO audio issues are occurring.    Ran command in 2900 SHOW VOIP RTP STAT.  Cannot find documentation on how to read output.  Can someone provide?  Stats increment during a call do not know what they mean: CORP-CUBE-1#show voip rtp stats --------- RTP stats ---------  RTP:    add        mod        del ----- ---------- ---------- ----------            12494     262101          0            ns_chk_trig_ha_add_gccb:                   12494          ns_chk_trig_ha_add_gccb_updcallinfo:      262101          ns_mod_dst_zero:                           91326          ns_mod_no_change:                         224558      VOIP RTP Max Media Loop Count : 6    VOIP RTP Error Counters :         error 6 count  = 19288         error 7 count  = 19688         error 20 count  = 23137   3 errortypes observed   CORP-CUBE-1#show voip rtp stats --------- RTP stats ---------  RTP:    add        mod        del ----- ---------- ---------- ----------            12508     262392          0            ns_chk_trig_ha_add_gccb:                   12508          ns_chk_trig_ha_add_gccb_updcallinfo:      262392          ns_mod_dst_zero:                           91436          ns_mod_no_change:                         224804     VOIP RTP Max Media Loop Count : 6   VOIP RTP Error Counters :         error 6 count  = 19309         error 7 count  = 19709         error 20 count  = 23177   3 errortypes observed ... View more

Several Telepresence endpoints on customer site are working. SX80, MX, etc.  they can get to external Webex "rooms".  Customer now wants registered 8800 IP Phones to be able to dial a number and get into the "rooms". As stated Webex is setup and working via Expressway C and E. Scenario:  User dials 1492 from a 8800 IP phone, the user is sent to webex meeting,  meetme@tomtest.webex.com.   Getting around User trying to dial the URI with phone.   I thought I could build a Dial pattern (1492) and send it to the SIP trunk that URI dialing is using (going to the Expressway C).   looking at dial plan build, I cannot put a URI in the called party translation.  I also cannot use URI data in a transformation pattern.  Do I Have to set up a Speed dial for the 8800 phones?   I am hoping that I can set up the 1492 to be dialed by any IP phone.   Customer is using 11.5XXX for CUCM. Any ideas will be appreciated. thank you ... View more

Not sure If I am in the correct "Location" for this discussion. I am attempting to bring a SPARK board into a Webex Session.   I have a personal room that I invite folks to.   I am trying to bring the SPARK board into the Webex Session. I have access to my corporate Webex-Spark portal.  Spark board is registered to the Spark Portal. IS there a way to have a SPARK board call into a Webex Session?  Figured it could work as a telepresence end point. Thank you ... View more

Deploying CMS Server with WEBRTC.  Android (PAD and PHONE) work when we use Chrome to attach to the meeting Space.   Video and Audio work internal LAN and Through Expressways.   What is the recommended process/application for Apple Products?  (iPAD and iPHONE)?   Chrome on Apple products fails with this error.  "Your Browser does not support  video calls  or support has been disabled by administraor".  Get the error if using Chrome or Safari.  Apple products fail internal and through Expressways. Thank and all suggestions are welcome ... View more

I am attempting to import users from Open LDAP into CUCM 10.5.   In the customer's LDAP format the users have 10 digits.  the customer needs them to show up in corporate directory as 4 digits.  I am attempting to add the MASK XXXX, according to 10.x SRND.  The check box is greyed out. I have selected the DEFAULT FEATURE GROUP TEMPLATE.  Still option is greyed out. SYSTEM>LDAP>LDAP Directory>NEW Any help will be appreciated, thank you ... View more

Where do I find VM Tools for ESXI 5.1 that is shipped with Cisco Collaboration 10.5?  Platform is BE7K. I cannot find a link that works and searching is worthless. ... View more

         Please if this is in the wrong forum let me know. Customer has purchased 2 BE6000 server sets.  I am tasked with implementing them as High Availability. The units are coming with CUCM, Unity Connection, IM/Presence, and Informcast (paging). My questions are as follows: I will set the CUCM section as PUB and SUB, should not be a issue. Unity Connection,  Do I follow standard documentation on setting this as H A?  Even though it is part of BE6000? I/M and Presence,  Same question. Informcast (paging), Can this even be set up as H A? My concern is limitations of the BE6000 product and or any "gotchas".  I would appreciate any feed back, and if possible active links to documentation. Thanks Tom Knapp.     ... View more