TelePresence and Video Infrastructure

Hi All, we are migrating teleprense content server from 5.3(3316)  to 6.2 by implementing new server VM,for Data migration there is tool on cisco migration tool for 6.1  under 6.1 content server download link. but there is no migration software under...

Hello Team,I wanted to know the end of life of Cisco Video Communication Server Control and Expressway .and also How to find the Product Number from VCS-C like (CTI---) 

Hi, I have a tcs configured and i have added in local dns server a new HOST A with a resolution name more easy for entry to TCS, example: Ip - 192.168.1.101Computer Name : Ciscotcsserver001Dns Record Type A: recording.services.localdomain When from m...

Hi, I have couple of Sx20 units with multi site licenses installed. We use TMS to schedule meetings with OBTP ( One Button to push). If a user schedule a multi point (internal) call, TMS will select one of the endpoint as a bridge unit ( we do not ha...

Hi all,I have an MCU 5310 with the 20 port Mutimedia on SD Mode.When I schedule a confrecence with 12 participants, only I have 10 that can join the confeernce , and the oter codec couldnt connect ?I dont know how the utilisation of multimedia port i...

Hi I have a new setup for MRA/Collaboration edge.I have followed the config guide (but obviously missed something). Jabber clients work ok on corporate wifi. When they go outside organization the fail to authenticatethis message shows in the jabber c...

how can I connect sx20 by using rs232 serail cable? 

MX300 G2 which was working perfectly for the last few months has gone dead today.  There is nothing in the display or the touch.  I tried multiple restarts and also the factory reset.  But no success.  Is there any way to debug this issue.  Thanks.

Hello Everyone, I have setup a Cisco MX700 in my organization. I am having trouble in dialing Public IP i.e dialing outside my organization.  Need help with this. Thanks

hi folks, I can't find any information regarding displaying presence status of TelePresence endpoint in Jabber when it added to the contact list or how to do it.I'm not sure it's even possible. could someone give me a direction? thanks!

The encryption feature key is not present on our Cisco Codian 4510 MCU. How can I obtain this feature?