10-14-2019 09:19 AM
I refreshed a video endpoint this morning. When the new codec was installed, I removed the C40 from TMS and added the new RK Pro. When I removed, I chose 'delete' due to the number of meetings that were scheduled, and it seemed to have purged the codec instead. All of the meetings are gone. Any way to rediscover them? Thanks.
10-14-2019 01:01 PM
If you have a backup of the SQL database from before this change, you can restore it and it should bring back the endpoint and your meetings. Short of that, I don't believe there is any other way to recover them.
10-14-2019 02:01 PM
10-15-2019 04:49 PM
For future reference, you should use the "Replace System" functionality as this will transfer all the meetings (and many other settings) from the old endpoint to the new one.
Follow this procedure to replace a system:
A summary page is displayed.
The swap will now be completed and the old system purged from Cisco TMS.
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