08-08-2011 09:52 AM - edited 03-17-2019 10:25 PM
Hi
Movi users passwords are automatically changing and there are unable to login.
Two days before there are able to login with their old passwords from today onwards there are unable to login into Movi.
credentials are sent from the TMS are not matching with the old passwords.They are able login with new passwords.
Why Movi passwords are changing?
TMS Version 12.6.1
VCS version X 5.2
08-08-2011 12:26 PM
Are these user accounts being created in TMS or imported from Active Directory?
08-09-2011 01:35 AM
We are importing from the Active Directory.
08-10-2011 07:43 AM
Maybe Veron can say a bit more about how to debug the import, I could assume that it will show
up in a specific TMS logfile. Then you could see if the ad import is faulty and does a full false import
of these users.
An other thing to check is that the TMS Agent on the TMS and the VCS are the same version
and that the TMS Agent diagnostics does not show any errors.
If you have a firewall in between the TMS and the VCS I would also check if everything is correct there.
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08-10-2011 10:06 AM
I wonder if you change the password in AD if it updates the 'random' password in OpenDS?
Justin
08-10-2011 12:31 PM
Hi Justin!
If I see it right TMS keeps track of the (ad) objectGUID:
http://msdn.microsoft.com/en-us/library/ms679021%28v=vs.85%29.aspx
As this is a value which should not change and tms does not handle the password from ad
I say: no, it will not update the random password
My best guess in this case is some import hickup (caused by tms or ad) or something
strange regarding the internal replication (vcs<->tms).
An upgrade to TMS13.1, X6.1 and Movi 4.2 could be worth looking into as well as this supports
password auth directly from AD.
But sure, the TMS VCS replication must work for this as well :-)
Martin
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