Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
709
Views
0
Helpful
1
Replies

MX300 touchpad unpairing from CODEC after standby

keithcroft
Level 1
Level 1

‎02-20-2014 01:05 PM - edited ‎03-18-2019 02:37 AM

I have several MX200 and MX300 endpoints that will somehow lose the touchpad. They have to manually be paired again for the system to be used. Has anyone expeienced this?

Feb 19 14:14:14 ppc appl: 100876.38 H323Call I: h323_call_handler::handleDiscInd(p=6, s=1) Received disconnect indication (Cause: 2:31, h323 cause: 31:0)- RemoteDisconnect Q850

Feb 19 14:14:14 ppc appl: 100876.39 MainEvents I: CallDisconnectIndicated(p=6) remoteURI='h323:1234926300' cause=[disconnected('Normal unspecified') 'RemoteDisconnect']

Feb 19 14:14:14 ppc appl: 100876.40 MainEvents I: CallDisconnected(p=6) remoteURI='h323:1234926300' causeToLocal=[disconnected('Normal unspecified') 'RemoteDisconnect'] causeToRemote=[normal('') 'LocalDisconnect']

Feb 19 14:14:14 ppc appl: 100876.52 H323Call I: h323_call::affirmIncomingDisconnect(p=6): Incoming disconnect affirmed

Feb 19 14:14:14 ppc appl: 100876.52 IXUser I: iXFsmHandler: deleteChannel(client=0x22cbe044)

Feb 19 14:14:14 ppc appl: 100876.52 IXUser W: iXFsmHandler: Could not find client 0x22cbe044 to deleteChannel

Feb 19 14:14:14 ppc appl: 100876.53 MainEvents I: LayoutUpdated(p=1) outputNo=2 og=8

Feb 19 14:14:14 ppc appl: 100876.54 MainEvents I: LayoutUpdated ...frame[1.1] wallpaper p=1 src=0 ig=19 x=0 y=0 w=10000 h=10000 l=1 b=0 clip

Feb 19 14:14:14 ppc appl: 100876.54 MainEvents I: Mic Unmuted

Feb 19 14:14:14 ppc appl: 100876.56 CAMERA I: CamVisca::Ready_doCAMActionReq cameraId=1 actionId=20

Feb 19 14:14:14 ppc appl: 100876.56 MediaStreamController I: MV::getVCSetting getOutputPortStatus initialized 0

Feb 19 14:14:14 ppc appl: 100876.56 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 32 w 704 h 576

Feb 19 14:14:14 ppc appl: 100876.56 VIDEOCTRL-0 I: (proxy,161) maximum number of framestorage slices 2

Feb 19 14:14:14 arm1 videogw: VPOutput_Start: vpDispStart

Feb 19 14:14:14 arm1 videogw: startVideoPort: Setting max size to 1920x1200

Feb 19 14:14:14 arm1 video1: 100876.82 DEC_FSM-1 I: create png width=1920 height=1200 mbps=0 dec=ttvdec_png

Feb 19 14:23:44 ppc appl: 101446.54 MainEvents I: Standby() secondsToStandby=30

Feb 19 14:24:14 ppc appl: 101476.54 MainEvents I: Standby() secondsToStandby=0

Feb 19 14:24:14 ppc appl: 101476.55 VIDEOLC-0 I: PowerManagement, request power save on

Feb 19 14:24:14 ppc appl: 101476.55 VIDEOLC-0 I: PowerManagement, backlight off

Feb 19 14:24:14 ppc appl: 101476.89 VIDEOLC-0 I: PowerManagement, power save on confirmed, no error

Feb 19 14:24:16 arm2 vpe1: Sensor powerdown

Feb 19 14:24:16 ppc appl: 101479.18 VIDEOLC-0 I: Received SourceFormatEvent from video link 17 (0x0@0, digital, ok) in ready state

Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 14:14:14 ppc appl: 100876.38 H323Call I: h323_call_handler::handleDiscInd(p=6, s=1) Received disconnect indication (Cause: 2:31, h323 cause: 31:0)- RemoteDisconnect Q850

Feb 19 14:14:14 ppc appl: 100876.39 MainEvents I: CallDisconnectIndicated(p=6) remoteURI='h323:1234926300' cause=[disconnected('Normal unspecified') 'RemoteDisconnect']

Feb 19 14:14:14 ppc appl: 100876.40 MainEvents I: CallDisconnected(p=6) remoteURI='h323:1234926300' causeToLocal=[disconnected('Normal unspecified') 'RemoteDisconnect'] causeToRemote=[normal('') 'LocalDisconnect']

Feb 19 14:14:14 ppc appl: 100876.52 H323Call I: h323_call::affirmIncomingDisconnect(p=6): Incoming disconnect affirmed

Feb 19 14:14:14 ppc appl: 100876.52 IXUser I: iXFsmHandler: deleteChannel(client=0x22cbe044)

Feb 19 14:14:14 ppc appl: 100876.52 IXUser W: iXFsmHandler: Could not find client 0x22cbe044 to deleteChannel

Feb 19 14:14:14 ppc appl: 100876.53 MainEvents I: LayoutUpdated(p=1) outputNo=2 og=8

Feb 19 14:14:14 ppc appl: 100876.54 MainEvents I: LayoutUpdated ...frame[1.1] wallpaper p=1 src=0 ig=19 x=0 y=0 w=10000 h=10000 l=1 b=0 clip

Feb 19 14:14:14 ppc appl: 100876.54 MainEvents I: Mic Unmuted

Feb 19 14:14:14 ppc appl: 100876.56 CAMERA I: CamVisca::Ready_doCAMActionReq cameraId=1 actionId=20

Feb 19 14:14:14 ppc appl: 100876.56 MediaStreamController I: MV::getVCSetting getOutputPortStatus initialized 0

Feb 19 14:14:14 ppc appl: 100876.56 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 32 w 704 h 576

Feb 19 14:14:14 ppc appl: 100876.56 VIDEOCTRL-0 I: (proxy,161) maximum number of framestorage slices 2

Feb 19 14:14:14 arm1 videogw: VPOutput_Start: vpDispStart

Feb 19 14:14:14 arm1 videogw: startVideoPort: Setting max size to 1920x1200

Feb 19 14:14:14 arm1 video1: 100876.82 DEC_FSM-1 I: create png width=1920 height=1200 mbps=0 dec=ttvdec_png

Feb 19 14:23:44 ppc appl: 101446.54 MainEvents I: Standby() secondsToStandby=30

Feb 19 14:24:14 ppc appl: 101476.54 MainEvents I: Standby() secondsToStandby=0

Feb 19 14:24:14 ppc appl: 101476.55 VIDEOLC-0 I: PowerManagement, request power save on

Feb 19 14:24:14 ppc appl: 101476.55 VIDEOLC-0 I: PowerManagement, backlight off

Feb 19 14:24:14 ppc appl: 101476.89 VIDEOLC-0 I: PowerManagement, power save on confirmed, no error

Feb 19 14:24:16 arm2 vpe1: Sensor powerdown

Feb 19 14:24:16 ppc appl: 101479.18 VIDEOLC-0 I: Received SourceFormatEvent from video link 17 (0x0@0, digital, ok) in ready state
Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16
Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16
Feb 19 15:31:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 15:54:37 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 15:55:31 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/V4[1]/Address: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/Gateway: 65/16

Feb 19 19:18:04 ppc main: ERROR-ttpar: /Platform[1]/Configuration[1]/IP[1]/SubnetMask: 65/16

Labels:
0 Helpful
1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

‎02-20-2014 07:12 PM

What software version are you running on your device? 

I've seen some issues with network connectivity with some of the TC6 releases.  These have been fixed in TC7.0.2.


Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

0 Helpful
Customers Also Viewed These Support Documents