09-17-2018 04:42 AM - edited 03-18-2019 02:21 PM
Hi,
I need help for configuring Cisco Spark on Cisco MX800 Telepresence. For description, the system need a code to continue that i have to generate on www.admin.ciscopark.com, but my WebEx Account is not allowed to generate Cisco Spark code on the site. Now i need to know what to do to get in the site and generate the code. What i need to do before getting in the site ??
Thank you,
09-18-2018 08:53 AM
When you look at the "Overview", one of the boxes is "Room Devices", there it will show you how many licenses you have assigned to your account. Do you have any? If not you can't create activation keys.
09-18-2018 09:14 AM
09-18-2018 09:36 AM
www.admin.ciscospark.com is not a valid URL, I just tried it, it does not work. Just go to admin.webex.com, that is the URL you want (admin.ciscospark.com will redirect you there). If you still can't get in, you need to contact whomever you setup your webex account with, or the administrator to give you rights.
09-18-2018 09:45 AM
09-18-2018 10:31 AM
That URL is no good either, you need to lose the www. at the front or you won't even get prompted to login, that is not a valid URL. This is the URL.
09-18-2018 10:34 AM
09-18-2018 11:54 PM - edited 09-19-2018 12:08 AM
Have you purchased a Webex subscription, or are you trying to do it without one, or with a free Webex account?
Have you purchased a subscription for your device (A-SPK-SH-ND-SR)?
Please remember to mark helpful responses and to set your question as answered if appropriate.
09-19-2018 03:20 AM
09-19-2018 06:05 PM
Have you purchased a subscription for your device (A-SPK-SH-ND-SR)?
Please remember to mark helpful responses and to set your question as answered if appropriate.
09-20-2018 01:40 AM
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