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New branch in diffrent country .. what the best practice ??

fahdkuwait
Level 1
Level 1

hi all,

we have call manager v8.0.2 .... also we have two branches in the same country and we have installed 2901 srst voice gateway over there .... now we are opening new branch in neighbor country and we looking forward to extend our voice solution to that branch

i finished the data connection setup with VPN site to site ... now the staff in the new branch they can place calls through IP comminucator with no problems.

The Question

we want the call center agents in the main office to place calls to the new branch customers "diffrent country" also to receive them calls then

how i can setup this solution ???? i have extra 2901 SRST is it possible to use it there ?

1 Accepted Solution

Accepted Solutions

Yes, of course.

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View solution in original post

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Just place a voice gateway in every necessary location.

yes correct but the question is

this is diffrent country and we already have there two or three analog numbers ... can i added these analog numbers to the voice gateway so we can receive calls on that numbers ?? and also we can use it for placing calls as well ???

Yes, of course.

Please remember to rate useful posts clicking on the stars below.