TelePresence and Video Infrastructure

Hi,I would like to take picture of the CTS 3010 for the RMA certification and we need to take this picture 11 of the ZIP1. But I don’t  know where is it ? Can you please help me ?Thanks YouBest regards,Fatiha ARAB

Hi AllFrom Billing prospective, what are the different API available with Cisco Telepresence and Carrier Voice?Thanks in AdvanceSumit

I'm a VTC tech that has just taken ownership of an existing Tandberg network that has some strange quarks.  From HQ we can dial certain sites by IP address and not by E.164 alias.  Those outstations can dial us by E.164 alias but not by IP address.  ...

Hi.I'm wondering if anyone have any idea on how you could integrate Cisco Video Surveillance and Telepresence. We wold like to be able to bring in a video surveillance camera or system into a Telepresence system. We have seen this done on a demonstra...

I think I know the answer to this question already, but will ask anyways.  I understand in a normal PIM sparse-mode network, one of the routers that is directly connected to the same network as the source will become the DR (Designated Router) and a ...

I tried 3 different free SIP Video clients for Android 2.2 (Samsung Galaxy 5), but they don´t work fine.They can register on VCS E, but each one have different problem that impact its use (one don`t send the video, the other have audio distortion whe...

Hello!For those who did not notice, TC4.2 is released from the release notes:New features and functionality in TC4.2.0* Support for Cisco TelePresence MX200* New software release for Cisco TelePresence PrecisionHD 1080p Camera.* New features accessib...

I am setting up a VCS Expressway and am doing some testing. I go into Maintenance > Tools > locate to test a search. If I run the Locate using H323 protocol, it finds the alias as expected. If I run it using SIP protocol, I get an error "Failed to st...

Hello, I have problem with encyption between two Cisco E20 in call. Usually, the connection is encypted, but sometimes it isn't.Both devices have encryption set to best effort.Any ideas? Thank you.

Does anybody know how to turn ON/OFF the DTMF sequence on a C20? For example, if you are calling in to a telephone conference and have to dial a number to get in to the conference.

Hi All!I am completely newbie in this, and have a question. Can I make a direct call between two Tandberg Codecs without any additional device (SIP or H.323 gateway/gatekeeper)?. Codecs are on a same LAN. Thanks!