NTP Time sync status on a C60 Codec

juriss · ‎04-02-2013

I have a C60 codec with TC5.1.4.software and overall all is well...

However we noticed that the time was incorrect. (Time Zone is set correctly)

The system is configured for DHCP and works fine......

When I do a "xstatus network" command I get the Mac, speed, IP addr, Mask, DNS etc, but does not tell me the NTP address

(See I figure our DHCP is not configured to send NTP server address)

In the web interface under network services / ntp I have it configured for Auto... and for the NTP address I have the DHCP issued gateway address

(From API Guide)

Auto: The system will use the NTP server, by which address is supplied from the DHCP server in

the network. If no DHCP server is used, or the DHCP server does not provide the system with a NTP

server address, the system will use the static defined NTP server address specified by the user.

My question is: How do I see the status of the NTP sync?

Is this a root only function?

Our network is setup to allow the IP gateway address to be a NTP source so even if the DHCP server does not provide the NTP address the C60 should try to manually connect to the addrress I specified under network services.

Before I engage the network folks, I want to be able to see the sync status..

Any help would be appreciated

Thanks

Patrick Sparkman · ‎04-02-2013

Hi Steven, check out the following dicussion.

https://supportforums.cisco.com/message/3607141

Danny De Ridder · ‎04-03-2013

In the release I have running (TC6.1.0Beta4) I have a sys command which I can run within tsh, i.e. logging in as admin into the codec.

sys-help

- System Commands -

sys-help sys-eventlog sys-auditlog sys-die sys-rtos

sys-lhan sys-ldev sys-svn sys-pingpong sys-fsm-test

sys-tipc sys-connect sys-ttpar sys-broadcast sys-ntp

sys-bluetest sys-bluetooth sys-marvell sys-icc sys-net

OK

sys-ntp

remote refid st t when poll reach delay offset jitter

==============================================================================

127.127.1.0 LOCL 10 l 5784 16 0 0.000 0.000 0.000

*72.251.251.11 91.216.162.15 3 u 41 128 377 41.446 0.260 0.252

Current time in UTC is: Wed Apr 3 07:56:26 2013

Current time in CEST is: Wed Apr 3 09:56:26 2013

OK

So sys-ntp is present in later releases. Can you check on your codec whether you have the command?

Danny De Ridder · ‎04-03-2013

Checked when/where this command was added and found following ddts :

CSCtx89895 - No way to view current NTP status via xstat

This got implemented in TC5.1.0 so you should be able to execute the command.

juriss · ‎04-03-2013

Danny

Thanks for the reply

I tried to login via SSH to two differant codecs (TC6.0.1 and the TC5.1.2 shown below)

When I do a sys help, I get the below... no sys ntp

login as: admin

Using keyboard-interactive authentication.

Password:

Welcome to ###################

TANDBERG Codec Release TC5.1.2.289652

SW Release Date: 2012-05-23

OK

sys help

authorizedkeys

license

network

pairing

passwd

pki

rootsettings

securitysettings

securitystatus

When I try a sys-help... I get command not recognized

I do really like the new TC6 web interface.... There is a system status / Network services section (Screenshot)

On this codec I get nothing listed, but on another TC6 system I do get an IP address... is this intened to be NTP sync status?

I logged in as root and used the "ntpq peers" command... so the good news is I can see the status in root, just not tsh or web

ntpq> peers

remote refid st t when poll reach delay offset jitter

==============================================================================

LOCAL(0) .LOCL. 10 l 15h 16 0 0.000 0.000 0.000

*V1818TNCYT207.a 82.254.210.209 5 u 810 1024 377 5.088 2.633 12.849

Is there a way to see the status in the log files or by use of the Config/API portion of the web interface

Thanks

Danny De Ridder · ‎04-03-2013

In the WEB interface I do not get anything in the networkservices screen either.

xconfiguration //ntp

*c xConfiguration Network 1 QoS Diffserv NTP: 0

*c xConfiguration NetworkServices NTP Mode: Manual

*c xConfiguration NetworkServices NTP Address: "be.pool.ntp.org"

** end

OK

xstatus //ntp

*s NetworkServices NTP Address: ""

** end

OK

[dderidde-ex90-home:~] $ ntpservers

be.pool.ntp.org

[dderidde-ex90-home:~] $

[dderidde-ex90-home:~] $ ntpq

ntpq> lpeers

remote refid st t when poll reach delay offset jitter

==============================================================================

LOCAL(0) .LOCL. 10 l 78 16 360 0.000 0.000 0.000

*s02.be.it2go.eu 193.190.230.65 2 u 13 16 377 64.305 0.901 1.603

ntpq>

Let me check why the sys-ntp does not work in your case.

Danny.

Danny De Ridder · ‎04-04-2013

Hello,

I found another ddts in our database which is a request to have an xstatus command to reflect the ntp overal status.

Something like :

xstatus ntp status:

xstatus ntp server:

The ddts is not in our CDETS database yet. Have asked to get it exported so customer's can find the ddts using bugtoolkit.

Regards,

Danny.

Danny De Ridder · ‎04-04-2013

Hello,

the ddts to get the status of ntp is CSCtx89895 - No way to view current NTP status via xstat.

The fix will be to have a command like this :

systemtools ntp

The former syntax, sys-ntp required root to be enabled, that's why it did not work when you tried it.

systemtools does not require root to be enabled.

Asked whether we could also get ntp status info in Web/GUI. Maybe I need another ddts to get that implemented.