TelePresence and Video Infrastructure

VCS is returning a search error No shared media codecs when trying to establish a call to a Cisco 4500 Series MCU. Has anyone come across this issue yet ? The codec is c20 on TC6.1

Hello,When you whant to share a presentation in Jabber you can choose to share the entire desktop or just one running program.I got a call from one of our customers asking why he couldn't see the program he wantet to share.What decides what programs ...

Hi all!I found out the reason why E20 phones are not able to work with static IP address. It works correct if you disable Voice VLAN. This is useful if you do not use the unit as IP-phone and do not have Voice VLAN configured on the switch. Unfortuna...

Hey All,We have several similar transforms in place on a VCS as part of the dial plan, but I can't see anything in the search history that tells me which actual transform is actioned as part of the call search. All I see is that the look up was trans...

After going through the entire setup, this seems unlikely and impossible. Anyone have an idea how to make it work ?            

The following error message appears after some time in a cluster with only two VCS Controls:Failed - This peer either has a different list of peers or it has a different software version installed for the remote peer. A restart of the slave solves th...

On TMS 14.1.1, if i do a search for a string in a large (more than 15 entries) phonebook. (consider the string is at the end of the phonebook)I see the search is failingIf i increase the Number of Contacts size to 1000 and do a search, then search is...

Hello Team,We have added a new Telepresence Endpoint (CTS 1100) to our Telepresence Endpoint pool. We have got Verizon Open Video setup on our CUCM 8.5.1 cluster. We have setup SIP Trunks in CUCM, to reach Verizon Open Video Conference. We have been ...

Hi Experts,I have just Installed and Integrated Cisco TelePresence Recording Server (CTRS) with CUCM.My LDAP Server is also Integrated/configured with CTRS but still I am unable to login as Video User (<IP Address of CTRS>#).My Idea is to start the r...

Hi all,I have a Wan Connection betwen 2 sites connected directly with leased line.The available bandwith is 512 Kb/s. I want configure the Qos on this link on the cisco router to allow 256 Kb/s  only for Jabber video call.Please, would someone send t...

We frequently see the below error, when we try to manually download the new users from AD to the TMS-PE user repository.After a retry after few minutes, this usually gets resolved.

Hi all,I want configure TMSXE with Exhange 2010, and the customer ask me if its possiblity to allow only receive on " outlook" the conference configured on the TMS? and deny scheduling conference form outlook?If its possible, please send me how can i...

Hello all,We have in HQ, C90 and EX Series endpoints which are registered to VCSc. We have MCU registred with the HQ VCSc for Multi point calls. We have branch office with Profile endpoints which is registered with the Branch VCS. When  branch endpoi...