Parallel use remote control and touch panel.

[akrykunenko]

Hi.

Cisco TelePresence SX20 with firmware TC7.1.4.908e4a9 and was synchronized with touch panel. Can I use remote control when touch panel is enabled. Now remote control is locked.

Thank's.    

[Oleksandr Yurchenko · Accepted solution]

Hi

No. When a codec is paired with a Touch controller it is not possible to use the remote control.

You question number 677 in link bellow

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/articles_doc/telepresence_endpoints_knowledge_base_articles.pdf

br Oleksandr

[akrykunenko]

Спасибо.