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Presentation error in c60

Cisco User
Level 1
Level 1

Hi,

I am drawing layout in Tc Console version 6. I am adding presentation layer. But. Remote user seeing presentation .I dont see presentaion in local device.

firmware version :6.01

Tc Console Versiyon :v6

add:layout template

best regards.

13 Replies 13

Ravi Yadav
Level 4
Level 4

Hi

please provide more details

you have made a layout with presentaion on both the screens locally when shared.

what is the scenario ?

no presentaion locally on first monitor

the second monitor

or Both ?

please share the xconfig // video logs from the codec

Thanks

Ravi kr.

I want to see the presentation and 2 camera of the double  monitor.

I can see presentation and cameras when there is no call.

I can not see when the call action.

my log;

2550.38 VIDEOCTRL-0 ERROR: (functional/videocontroller/videoctrl/vctask.cpp,577): iVIDEO_MIXERCONFIGURE_REQ: Unable to configure mixer 7 rawvideo, capacity overflow (2880/3840)

Command not recognized.

2550.38 VIDEOCTRL-0 ERROR: (functional/videocontroller/videoctrl/mixersettings.cpp,413): depth (2,1) already in use by another rectangle

Command not recognized.

2550.38 VIDEOCTRL-0 ERROR: (functional/videocontroller/videoctrl/vcfunc.cpp,275): VC_ConfigureMixer: not valid layout

Command not recognized.

2550.39 VIDEOCTRL-0 ERROR: (functional/videocontroller/videoctrl/vctask.cpp,577): iVIDEO_MIXERCONFIGURE_REQ: Unable to configure mixer 9 rawvideo, capacity overflow (2880/3840)

Command not recognized.

2550.40 MediaServerMsctrl W: Msf::modifyRej(mx=7)

Command not recognized.

2550.40 MediaServerMsctrl W: Msf::modifyRej(mx=9)

Command not recognized.

Hi,

Yes thats what i checked on TC console using the xml file attached

now when you go on call there is no presentaion on any of the screen ?

i need to check xconfiguration // video

logs

if you can share that it will more detailed, i will get back to you after trying on my machine as it should be working.

its kind of duplicate screen which can be acheived by choosing monitor role : single on the xconf // video monitors..

Thanks

Ravi Kr

the remote user seeing presentation.but local user seing only two cameras and dont seeing presentation

xconf //video

xconfiguration Video

*c xConfiguration Video AllowWebSnapshots: Off

*c xConfiguration Video SelfviewPosition: LowerRight

*c xConfiguration Video Selfview: On

*c xConfiguration Video SelfviewControl AutoResizing: On

*c xConfiguration Video SelfviewDefault Mode: Off

*c xConfiguration Video SelfviewDefault FullscreenMode: Current

*c xConfiguration Video SelfviewDefault PIPPosition: Current

*c xConfiguration Video SelfviewDefault OnMonitorRole: Current

*c xConfiguration Video CamCtrlPip CallSetup Mode: On

*c xConfiguration Video CamCtrlPip CallSetup Duration: 10

*c xConfiguration Video PIP ActiveSpeaker DefaultValue Position: Current

*c xConfiguration Video PIP Presentation DefaultValue Position: Current

*c xConfiguration Video Wallpaper: Summersky

*c xConfiguration Video MainVideoSource: 1

*c xConfiguration Video DefaultPresentationSource: 3

*c xConfiguration Video Layout Scaling: On

*c xConfiguration Video Layout ScaleToFrame: MaintainAspectRatio

*c xConfiguration Video Layout ScaleToFrameThreshold: 5

*c xConfiguration Video Layout LocalLayoutFamily: Auto

*c xConfiguration Video Layout RemoteLayoutFamily: Auto

*c xConfiguration Video Monitors: Dual

*c xConfiguration Video OSD MenuStartupMode: Home

*c xConfiguration Video OSD VirtualKeyboard: UserSelectable

*c xConfiguration Video OSD EncryptionIndicator: Auto

*c xConfiguration Video OSD MissedCallsNotification: On

*c xConfiguration Video OSD Mode: On

*c xConfiguration Video OSD AutoSelectPresentationSource: Off

*c xConfiguration Video OSD TodaysBookings: Off

*c xConfiguration Video OSD MyContactsExpanded: Off

*c xConfiguration Video OSD Output: 1

*c xConfiguration Video OSD InputMethod InputLanguage: Latin

*c xConfiguration Video OSD InputMethod Cyrillic: Off

*c xConfiguration Video OSD LoginRequired: Off

*c xConfiguration Video Input Source 1 Name: "Main camera"

*c xConfiguration Video Input Source 1 Connector: HDMI

*c xConfiguration Video Input Source 1 Type: camera

*c xConfiguration Video Input Source 1 PresentationSelection: Manual

*c xConfiguration Video Input Source 1 CameraControl Mode: On

*c xConfiguration Video Input Source 1 CameraControl CameraId: 1

*c xConfiguration Video Input Source 1 Quality: Sharpness

*c xConfiguration Video Input Source 1 OptimalDefinition Profile: Normal

*c xConfiguration Video Input Source 1 OptimalDefinition Threshold60fps: 1280_720

*c xConfiguration Video Input Source 2 Name: "Secondary camera"

*c xConfiguration Video Input Source 2 Connector: HDMI

*c xConfiguration Video Input Source 2 Type: camera

*c xConfiguration Video Input Source 2 PresentationSelection: Manual

*c xConfiguration Video Input Source 2 CameraControl Mode: On

*c xConfiguration Video Input Source 2 CameraControl CameraId: 2

*c xConfiguration Video Input Source 2 Quality: Sharpness

*c xConfiguration Video Input Source 2 OptimalDefinition Profile: Normal

*c xConfiguration Video Input Source 2 OptimalDefinition Threshold60fps: 1280_720

*c xConfiguration Video Input Source 3 Name: "PC"

*c xConfiguration Video Input Source 3 Connector: DVI

*c xConfiguration Video Input Source 3 Type: PC

*c xConfiguration Video Input Source 3 PresentationSelection: Manual

*c xConfiguration Video Input Source 3 CameraControl Mode: On

*c xConfiguration Video Input Source 3 CameraControl CameraId: 3

*c xConfiguration Video Input Source 3 Quality: Sharpness

*c xConfiguration Video Input Source 3 OptimalDefinition Profile: Normal

*c xConfiguration Video Input Source 3 OptimalDefinition Threshold60fps: 1280_720

*c xConfiguration Video Input HDMI 1 RGBQuantizationRange: Auto

*c xConfiguration Video Input HDMI 2 RGBQuantizationRange: Auto

*c xConfiguration Video Input DVI 2 RGBQuantizationRange: Full

*c xConfiguration Video Input DVI 2 Type: AutoDetect

*c xConfiguration Video Input DVI 3 RGBQuantizationRange: Full

*c xConfiguration Video Input DVI 3 Type: AutoDetect

*c xConfiguration Video Output HDMI 1 RGBQuantizationRange: Full

*c xConfiguration Video Output HDMI 1 Resolution: 1920_1080_60

*c xConfiguration Video Output HDMI 1 OverscanLevel: Medium

*c xConfiguration Video Output HDMI 1 CEC Mode: Off

*c xConfiguration Video Output HDMI 1 MonitorRole: First

*c xConfiguration Video Output DVI 2 RGBQuantizationRange: Full

*c xConfiguration Video Output DVI 2 Resolution: Auto

*c xConfiguration Video Output DVI 2 OverscanLevel: None

*c xConfiguration Video Output DVI 2 MonitorRole: Second

*c xConfiguration Video Output Composite 3 Resolution: NTSC

*c xConfiguration Video Output Composite 3 OverscanLevel: None

*c xConfiguration Video Output Composite 3 MonitorRole: First

** end

Hi,

It just works fine the layout made just works as it is designed to.

please find the image below on a call made using the same draw.xml

two  Questions:

Are you using a tocuh pad or a remote  ?

and  after you go on a call do you press the presentaion key on remote or not ?

Thank

Ravi Kr.

ı am using remote. and I am doing press presentation key after call.

Hi ,

Go ahead and reset any layouts created on TC console by factory defaults

and then apply your layout, again.

if its still not works we need to check further logs

Thanks

Ravi kr.

Hi Ravi;

I am doing redrawing layout for  step step. I am doing synchronization after steps.it looks that way.but  at this time. Active speaker does not seem to second monitor (DVI).

Thanks,

Hi,

The role of active speaker will not be shown with one participant.

if you have 3 particpants at that time you would be able to see the other two participants except you swicthing.

Thanks

Ravi Kr.

Cisco User
Level 1
Level 1

Hi Ravi;

How do I show the user at the same time 3?

hi,

The video feed will still be shown in this layout however the actual fuctioning  (of switching) will not be observed.

Thanks

Ravi kr.