Hi. Since a while I cannot start the TMSPE service anymore. It used to work fine for the longer time. Here is the wrapper log text from my failed service starts. FATAL | wrapper | 2013/05/10 11:21:37 | Critical error: wait for JVM process failedSTA...
Hi , we have a request from client whether they can change the usename (admin) of the VCS Control in the TMS Server. They don't want to purge the VCS Control from the TMS Server, because they still need all the historical reports from the TMS ...
I just upgraded a C40 codec to the TC6.0.0 software and now I can't get my self-view camera image on the right screen of a dual video setup. It was there before. I do see the PC image if I push Presentation. before a call and during a call I only get...
Hello community, I was wondering if anyone has come across the same issue on a MCU 4520:trap: pid 62.34 (mcu): user write DSI trap @ 0xc7e5008 by 0x1e9ab6c (DSISR 0x42000000, err=12)UVM: pid 62.34 (mcu), uid 0 killed: out of swap[2] Killed ...
Hello Friends,One of my customer has an MCU server CTI-4505-MCU-K9. All of a sudden it has started to give the below error message.Content: unable to use main video as source.I have attached the webpage for your reference.Need your help on this Regar...
Hi,we have a new installed c60, but I found that when we make mutliple calls, only the first call has video, all the other calls are just audio calls. Is that we need the multisite license (LIC-INTP-C60-MS) in order to make multiple calls?thanks.
Hi guys,I cant seem to find a way of synchronising provisioned AD accounts in TMS 14.1. I have seen https://supportforums.cisco.com/thread/2143824 where a workaround has been suggested involving a scheduled SQL script in TMS 13.1. Can anybody advis...
Good evening people,I've a quick question about the ISR 2911 G2 routers including PRI (E1) cards. Let me try to explain what I'd like to do:We have a Cisco Unified CM 8.6 and two Cisco Telepresence C20 codecs registered on this CUCM appliance. Of cou...
We have set a CTS1300 on a small room, we want only the center camera to work, is there a way to disable the other two cameras ? we tried disconnecting cameras cables but that cause the system to malfunction, also we have only plug...
We have an issue presenting full screen during VC calls using SX20 codecs. We have a PC connected to an SX20 via an auto switch box (Extron SW2 VGA DA2 A) as we have a need to connect either the PC in situ in the VC room or a laptop to the codec to p...
Hello,I will be probably a very basic question but does anybody know if there is any part number we can order from Cisco in order to get the DVI-I to VGA cable included with the EX90?We're having some troubles with the current one and we need to buy ...
Hello,When trying to connect to our MCU via Conference Director it says that CD is not enbaled on this MCU. I am looking through our 8510's web interface and I can't find where to enable conference director anywhere. Any help would be appreciat...
I have a MSE 8510 blade and I have the auto attendant configured for 7007. When I call from an endpoint I get connected for one seconnd an then the call drops. The log on the MSE says that it cannot add participant 51 because it has too many par...
I have a cusotmer that has a first generation TMS appliance. I have them upgraded to 13.2 but I have been looking to see if there is an upgrade path to 14.x.since this is a new Microsoft OS, Will the customer have to purchase the 2008 server OS or...
