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Random Disconnects "Route: Deleting at Index n"

John Faltys
Level 1
Level 1

‎07-15-2013 11:48 AM - edited ‎03-18-2019 01:27 AM

Initially I thought this might be a bandwidth quality issue, but I am not sure anymore.

Some of our users have had random disconnects.  Working fine for 4 hours and then disconnect.  Then 8 minute call, 1 minute call, then 2 hours call.

I noticed when tracing this that I was getting these Route: Deleting at INdex n.  I am trying to determine what that message is and what causes these.

BTW: www.xxx.yyy.zzz is a Edge 95 MXP

ddd.eee.jab.ber is a Jabber user 4.5

aaa.bbb.vcs.exp is a VCS Express 7.2.2

Thank you

2013-07-13T14:29:15-07:00 vcs02 licensemanager: Level="INFO" Detail="License freed" call_id="275a84ce-ec00-11e2-9068-0010f3207b24" lic_type="traversal" UTCTime="2013-07-13 21:29:15,76"

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 0: Packets Rxd on aaa.bbb.vcs.exp:50570 (socket 0x7f9889c23020) from UNDEFINED Txd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) to www.xxx.yyy.zzz:2382 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 1: Packets Rxd on aaa.bbb.vcs.exp:50571 (socket 0x7f9889e77d50) from UNDEFINED Txd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) to www.xxx.yyy.zzz:2383 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2382"   Detail="Route: Deleting at index 3: Packets Rxd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) from www.xxx.yyy.zzz:2382 Txd on aaa.bbb.vcs.exp:50570 (socket 0x7f9889c23020) to ddd.eee.Jab.ber:21028 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2383"   Detail="Route: Deleting at index 2: Packets Rxd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) from www.xxx.yyy.zzz:2383 Txd on aaa.bbb.vcs.exp:50571 (socket 0x7f9889e77d50) to ddd.eee.Jab.ber:21029 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 4: Packets Rxd on aaa.bbb.vcs.exp:50572 (socket 0x7f9889da9120) from UNDEFINED Txd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) to www.xxx.yyy.zzz:2384 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 6: Packets Rxd on aaa.bbb.vcs.exp:50573 (socket 0x7f9889ed7f90) from UNDEFINED Txd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) to www.xxx.yyy.zzz:2385 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2384"   Detail="Route: Deleting at index 11: Packets Rxd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) from www.xxx.yyy.zzz:2384 Txd on aaa.bbb.vcs.exp:50572 (socket 0x7f9889da9120) to ddd.eee.Jab.ber:21030 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2385"   Detail="Route: Deleting at index 5: Packets Rxd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) from www.xxx.yyy.zzz:2385 Txd on aaa.bbb.vcs.exp:50573 (socket 0x7f9889ed7f90) to ddd.eee.Jab.ber:21031 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 8: Packets Rxd on aaa.bbb.vcs.exp:50574 (socket 0x7f9889ee81d0) from UNDEFINED Txd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) to www.xxx.yyy.zzz:2388 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":   Detail="Route: Deleting at index 10: Packets Rxd on aaa.bbb.vcs.exp:50575 (socket 0x7f9889c54ad0) from UNDEFINED Txd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) to www.xxx.yyy.zzz:2389 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2388"   Detail="Route: Deleting at index 7: Packets Rxd on aaa.bbb.vcs.exp:2776 (socket 0x3d32420) from www.xxx.yyy.zzz:2388 Txd on aaa.bbb.vcs.exp:50574 (socket 0x7f9889ee81d0) to ddd.eee.Jab.ber:21034 "

2013-07-13T14:29:15-07:00 vcs02 tvcs: UTCTime="2013-07-13 21:29:15,078" Module="network.mediarouting" Level="DEBUG":  Remote-ip="www.xxx.yyy.zzz"  Remote-port="2389"   Detail="Route: Deleting at index 9: Packets Rxd on aaa.bbb.vcs.exp:2777 (socket 0x3d42650) from www.xxx.yyy.zzz:2389 Txd on aaa.bbb.vcs.exp:50575 (socket 0x7f9889c54ad0) to ddd.eee.Jab.ber:21035 "

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Martin Koch
VIP Alumni
VIP Alumni

‎07-15-2013 01:34 PM

Not sure, but it looks more for me that  if this is just the info of the terminated rtp session.

So possibly more result rather then cause.

Would look more for the signaling.

But  maybe somebody has some other idea.

Please remember to rate helpful responses and identify

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