Recording WebEx CMR when joining from Video Endpoint

[April Diehl]

Currently using WebEx CMR with a Cisco Telepresence MX300.

I use the SIP URI to dial into the Meeting and enter the Host ID. My webex is set up to not start the meeting until I join as a host, but typically I am not the presenter. I also have the meeting set up to allow anyone to share so I don't have to assign them as presenter.

Many times I would like to record this meeting but I can't seem to find a way to do that from the Telepresence device. I find I have to login to the Webex via a computer with my host login again, and record from there.

My question is: If I want to start to record this meeting from my Telepresence device is there a start code I can enter from the key pad to start the recording?

[nuinoahmed]

Can you explain how you schedule your meeting?  Can you also explain how you want to do the recording?

[April Diehl]

The WebEx meetings are scheduled with the productivity tools in Outlook or via the user web portal.

What I was looking for was if I am the host and I join from my Telepresence device, I would like to be able to press a button for a Feature Access Code to record the Webex meeting

[Patrick Sparkman]

Right now, you'll have to log into WebEx on your computer to start the recording, there is no option when using a TelePresence endpoint to start a recording. An option that might work in your case is "Automatically record all sessions using Network Based Recording", it's located under Configuration > Meeting Center within the WebEx Admin Site.

[April Diehl]

Thanks.. that is what i was afraid of. I will check out the "record all" feature.

One additional question for the Record All feature. Can I do this per user? or is that for my whole group?

[Patrick Sparkman]

The record all feature is a site wide setting, so it will apply to all users.

I suggest you contact your Account Manager and ask them to create a feature request to allow TelePresence endpoints connected into a CMR meeting to be able to start the WebEx recorder using a PIN code or some other capable method.

[April Diehl]

Thank you I will do that.

[Enigma1500]

Hello,

I had this same question, its getting close to a year now since this was originally asked. Do you know if anything has been implemented to allow the start/stopping of a recording from a telepresence endpoint or a touch 10?

Thanks

Sean

[Patrick Sparkman]

Nothing has changed regarding TelePresence endpoints being able to start/stop WebEx recordings.