Room Kit devices - Call Quality reporting

[RenzKanwischer]

Hi,

I am looking for a way to get call quality of our Video calls reported or alerted. There is a command available on xapi:

xstatus MediaChannels 

which shows everything I need but only during an ongoing call. Any chance to get the Quality data after a call disconnect?

This is how I want to achieve it:
1) Have a Collector Webservice running
2) Register HTTP Feedback Receiver for Event/CallDisconnect

3) Grab Quality data from device with CallID from 2)    <-- This is where I need the call quality saved...

Any Idea or alternative?

Thanks
Renz

[Magnus Ohm · Accepted solution]

Hi

After the call has disconnected the quality stats is stored in the callhistory. You can listen for the callhistory updated event.

xFeedback Register /event/callhistory

When a call his hung up you get an event saying "Callhistory Updated". When that is picked up, run:

xcommand CallHistory Get Limit: 1 DetailLevel: full

Then you get the full output of that call which also includes: 

*r CallHistoryGetResult Entry 0 Video Incoming PacketLoss: "0/0"
*r CallHistoryGetResult Entry 0 Video Incoming PacketLossPercent: 0
*r CallHistoryGetResult Entry 0 Video Incoming MaxJitter: 0
*r CallHistoryGetResult Entry 0 Video Outgoing PacketLoss: "0/0"
*r CallHistoryGetResult Entry 0 Video Outgoing PacketLossPercent: 0
*r CallHistoryGetResult Entry 0 Video Outgoing MaxJitter: 0
*r CallHistoryGetResult Entry 0 Audio Incoming PacketLoss: "0/0"
*r CallHistoryGetResult Entry 0 Audio Incoming PacketLossPercent: 0
*r CallHistoryGetResult Entry 0 Audio Incoming MaxJitter: 0
*r CallHistoryGetResult Entry 0 Audio Outgoing PacketLoss: "0/4"
*r CallHistoryGetResult Entry 0 Audio Outgoing PacketLossPercent: 0
*r CallHistoryGetResult Entry 0 Audio Outgoing MaxJitter: 0

You can monitor this via a macro and do HTTP POST with the details to your collector.

/Magnus

[RenzKanwischer]

Thanks Magnus,
the DetailLevel: full was the trick I've missed.
Renz