Solved: Room Kit Pro is Auto-previewing Shared Content

meeksy · ‎03-24-2021

We have multiple Room Kit Pro endpoints that, when they disconnect from a meeting, begin automatically previewing the computer that we have connected to them. This causes the system to not sleep, which then causes the SMART boards that we have attached to also not sleep, and they then get stuck in a loop. How can we get the Room Kit Pro endpoints to stop automatically previewing after disconnecting from a meeting?

Thank you!

Wayne DeNardi · ‎04-06-2021

You can set the PresentationSelection option for the appropriate input connector to Manual rather than "AutoShare" - that will force someone to manually press the share button on the Touch10 to share any content and should also allow the "smart" boards to go to sleep when there is no content set to show.

See page 214 of the Codec Pro Admin Guide.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

View solution in original post

Wayne DeNardi · ‎04-06-2021

You can set the PresentationSelection option for the appropriate input connector to Manual rather than "AutoShare" - that will force someone to manually press the share button on the Touch10 to share any content and should also allow the "smart" boards to go to sleep when there is no content set to show.

See page 214 of the Codec Pro Admin Guide.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

meeksy · ‎04-29-2021

Thank you Wayne!