Room Kit running RoomOS 2020-08-31 - register to Webex

[dbooth]

Trying to assist remotely with someone wanting to register a Room Kit to Webex (previously registered to a CUCM on-premise) and we are told the Room Kit is running RoomOS 2020-08-31 (aka RoomOS September Drop 1 2020). If the device is factory reset will it definitely have the register to Webex setup option, when was this introduced? Or is this device going to need a site visit for an upgrade? Thanks. 

[Jonathan Schulenberg · Accepted solution]

Cloud reg certainly existed at that time, so it should work. The only thing that gives me pause is the root CA change that happened early in 2022; there’s a chance the older software doesn’t trust the new Webex cert. I cannot find a help article that specifies a minimum version of CE/RoomOS though.

[dbooth]

Thanks for your reply Jonathan. The device did offer the Webex option after reset and registered without any issue.