RoomKit Mini - Re-Enable Touch10 while in USB mode

[geekbleek]

Hello,

We have a customer who is using RoomKit Mini's via USB, but also wants to be able to access custom UI elements/macros on the Touch10 simultaneously.  When connected via USB, the touch 10 changes to a black screen saver indicating to use the laptop to control the codec - this makes a lot of sense from a user experience perspective (prevent trying to make a SIP call) but removes access to the UI for custom UI elements and macros.

Is there a way to re-enable access while in USB mode?

Thanks!!!

[Mike_Brezicky]

I do not believe this is currently possible. In USB mode, the mini basically treats itself as a simple web camera.
You can check the product idea section here - https://ciscocollabcustomer.ideas.aha.io/
Someone may have already submitted this as a feature request, but if not, I suggest you add this as well if it is something you would like to see.