I'm stuck trying to configure acd-aa script version 3.0.0.2 on a CME version 12.4(24)T, I follow the configuration guide of others routers on this forum but don't get what is missing. I don't have a hunt-group configured cause there is only one operator, the operator extension is 202, and this are the lines configured:
application
service aa flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param number-of-hunt-grps 1
param handoff-string aa
param dial-by-extension-option 1
paramspace english language en
param aa-pilot 220
paramspace english location flash:
param second-greeting-time 30
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 700
param service-name queue
!
service queue flash:app-b-acd-3.0.0.2.tcl
param aa-hunt 202
param queue-manager-debugs 1
param number-of-hunt-grps 1
!
interface Loopback0
ip address 172.16.32.32 255.255.255.255
!
dial-peer voice 220 voip
service aa
destination-pattern 220
session target ipv4:172.16.32.32
incoming called-number 220
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
When I dial pilot extension 220, I get an error tone, if you got this application running, please check for the lines above to check on what I'm wrong.
Thanks,
