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- About Juan Carlos Arias Perez
08-02-2019
Stats
Member since
08-11-2004
410
Posts
55
Helpful
4
Solutions
Created by
Juan Carlos Arias Perez
in Discusiones Seguridad
in Discusiones Seguridad
07-25-2019
06:40 AM
07-25-2019
06:40 AM
El CDO sera un reemplazo del ASDM para equipos con software ASA? Tienen la misma capacidad de administración y monitoreo?
... View more
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-27-2019
09:31 AM
02-27-2019
09:31 AM
Ok Matthew, thanks for your comments.
Regards,
Juan Carlos Arias
... View more
02-27-2019
07:56 AM
Hello, I have a silly question, on dashboard of AMP for Endpoints > Management > Computers, it says that a number specific of computers need AV Update, but what´s the minning of this?? Something with connector or identifies that need a third party AV software??
If the issue is with connector, how can I fix this??
Regards,
Juan Carlos Arias
... View more
Labels:
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-26-2019
02:15 PM
02-26-2019
02:15 PM
You´re right Matthew, some files have been moved to Quarantine, I didn´t notice that before. Regards,
... View more
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-26-2019
02:06 PM
02-26-2019
02:06 PM
Matthew, I´m evaluating the solution so I can´t open a case on TAC yet and my policy is to Protect. What I can see is that you need another software to complement the solution, like an AV or FW, is this correct?? I´m saying this based on the actions that can be made after detecting malware or virus or something else, just trying to understand, thanks.
... View more
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-26-2019
06:41 AM
02-26-2019
06:41 AM
Hello Matthew, thanks for your comments, I made the steps you mention, but events remain In Progress tab until you select it and Mark Resolved, is this correct??
But, on events of this Computer, I can see that some events actions like Policy Update, Scan Clean, Scan Started, and I can see one that it says Executed Malware, what are the recommended actions for this event??
Regards,
Juan Carlos Arias
... View more
02-25-2019
03:26 PM
Hello, evaluating AMP for Endpoints first configuring policy to Audit, and after that first scan I change computers to group of Protect, check image attached, and my question is, how to apply the actions?? There are files detected that I delete it and still being reported by AMP.
On Requiere Attention I enabled, but it´s been more than 4 days with events In Progress but nothing does. How can I apply actions to take AMP?
Regards,
Juan Carlos Arias
... View more
Labels:
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-14-2019
03:30 PM
02-14-2019
03:30 PM
Great, thanks Matthew.
Regards,
Juan Carlos Arias
... View more
Created by
Juan Carlos Arias Perez
in Advanced Threats
in Advanced Threats
02-14-2019
02:59 PM
02-14-2019
02:59 PM
Hello, I have a silly question but want to be sure before doing something, on a new deployment of AMP for Endpoints, there are already listed computers named as Demo_Dridex, Demo_Dyre, etc. but it generates information that is complicated on my dashboard to see the real status of my network.
Can I delete all this computers and see listed only computers of my network??
Regards,
Juan Carlos Arias
... View more
- Tags:
- computers
Re: Insert string character " with vari...
in Contact Center
11-02-2018
04:37 PM
11-02-2018
04:37 PM
Ok Anthony, thanks for your replies, it help me to be clear that I can´t do what I´m looking for. Regards,
... View more
Re: Insert string character " with vari...
in Contact Center
11-01-2018
05:36 PM
11-01-2018
05:36 PM
Hello Anthony, you´re very close, accepts only part of it:
u"<A HREF=\"mailto:" + getEMail + u"\">EMail Us</A>"
Regards,
... View more
Re: Insert string character " with vari...
in Contact Center
11-01-2018
12:23 PM
11-01-2018
12:23 PM
Hello Anthony, I tried as you said and it´s not working, something like this:
"<A HREF=\"mailto:" + getEMail + \" >EMail Us</A>"
where getEMail it's a string variable containing the email address
Ihave tried different ways, any other idea?
Juan Carlos Arias
... View more
Created by
Juan Carlos Arias Perez
in Contact Center
in Contact Center
10-10-2018
09:15 AM
10-10-2018
09:15 AM
Sean, yes the connection success with new data source configuration.
Not that I remember I loaded a custom .jar file, I was also thinking about the CCX Editor version, I think that it must match version on how the script was generated, but the problem is that I´m not able to get that CCX version, I need to get a CCX editor version 8.5, don´t you think this could be a solution??
Regards,
Juan Carlos Arias
... View more
Created by
Juan Carlos Arias Perez
in Contact Center
in Contact Center
10-10-2018
06:28 AM
10-10-2018
06:28 AM
Hello Sean, I upload same database driver used before (jtds-1.2.5.jar) and also define DataSource, the JDBC URL it´s defined with different IP address, I really don´t remember the previous IP address used for the SQL Server.
But, does this matters?? I mean if I edit script on a standalone mode without connecting to CCX, I should be able to open it, is this right?? I just need to access to the code, not to connect to database.
Thanks for you comments.
Regards,
Juan Carlos Arias
... View more
Created by
Juan Carlos Arias Perez
in Contact Center
in Contact Center
10-08-2018
05:14 PM
10-08-2018
05:14 PM
Hello, I create a demo script using CCX v8.5.1 with DB access included time ago, now I want to recover and use the script using CCX v11.5.1 but I got an error message when trying to edit script with CCX Editor.
How can I recover access to the script?? I think that I need CCX Editor v8.5.1 for doing this, is this correct?? If the answer is yes I´m looking for someone that please could give me a link to download CCX Editor versión 8.5.1, I´m not able to get the CCX installation of that versión to get it.
I really appreciate all of your help.
Regards,
Juan Carlos Arias
... View more
- Tags:
- CCX Editor
- script
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07-25-2019
El CDO sera un reemplazo del ASDM para equipos con software ASA? Tienen
la misma capacidad de admini...
Created by
Juan Carlos Arias Perez
in Unified Communications Infrastructure
06-28-2019
06-28-2019
Hello, I´m not able to recreate the trace, I´m just trying to understand
this trace: 04/24/2019 11:4...
Created by
Juan Carlos Arias Perez
in Unified Communications Infrastructure
06-27-2019
06-27-2019
Hello, can someone explain me what´s the meaning of this
strings:OutsideDialtone= [0]OutsideDialtone...
Created by
Juan Carlos Arias Perez
in Unified Communications Infrastructure
05-17-2019
05-17-2019
Hello Laura, I´m trying to do the same issue, did it work for you?? Can
you explain the details how ...
02-27-2019
Hello, I have a silly question, on dashboard of AMP for Endpoints >
Management > Computers, it says ...
Created by
Juan Carlos Arias Perez
in Advanced Threats
02-26-2019
02-26-2019
You´re right Matthew, some files have been moved to Quarantine, I didn´t
notice that before.Regards,
Created by
Juan Carlos Arias Perez
in Advanced Threats
02-26-2019
02-26-2019
Matthew, I´m evaluating the solution so I can´t open a case on TAC yet
and my policy is to Protect. ...
Created by
Juan Carlos Arias Perez
in Advanced Threats
02-26-2019
02-26-2019
Hello Matthew, thanks for your comments, I made the steps you mention,
but events remain In Progress...
02-25-2019
Hello, evaluating AMP for Endpoints first configuring policy to Audit,
and after that first scan I c...
Created by
Juan Carlos Arias Perez
in Advanced Threats
02-14-2019
02-14-2019
Great, thanks Matthew. Regards, Juan Carlos Arias
Created by
Juan Carlos Arias Perez
in Advanced Threats
02-14-2019
02-14-2019
Hello, I have a silly question but want to be sure before doing
something, on a new deployment of AM...
Created by
Juan Carlos Arias Perez
in Contact Center
11-02-2018
11-02-2018
Ok Anthony, thanks for your replies, it help me to be clear that I can´t
do what I´m looking for.Reg...
Created by
Juan Carlos Arias Perez
in Contact Center
11-01-2018
11-01-2018
Hello Anthony, you´re very close, accepts only part of it: u"EMail Us" Regards,
Created by
Juan Carlos Arias Perez
in Contact Center
11-01-2018
11-01-2018
Hello Anthony, I tried as you said and it´s not working, something like
this: "EMail Us" where getEM...
Public Statistics
| Date Registered | 08-11-2004 04:56 PM |
| Date Last Visited | 08-02-2019 12:41 AM |
| Total Messages Posted | 410 |
| Total Helpful Votes Received | 55 |
.jpg "Hall of Fame Cisco Employee"){kind=icon}
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 10 | |
| 5 |
