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Juan Carlos Arias Perez
‎07-27-2021
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5 Accepted Solution
CCP Member
1 Accepted Solution
30 Helpful Vote
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custom.cisco.stats.title
Member since ‎08-11-2004
432
Posts
55
Helpful
5
Solutions
Certifications
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: B-ACD Call forward when no option selected

Created by in Other Collaboration Subjects
05-21-2021
05-21-2021
Hello Roger, that was the solution, I was trying with "param voice-mail" option but this works fine,...

B-ACD Call forward when no option selected

Created by in Other Collaboration Subjects
05-20-2021
05-20-2021
Hello, I´m trying to configure B-ACD v3.0.0.7 on CallManager Express v12.6 for Call-Queue and AA ser...

Integration of AD with FTD using ISE as identity source

Created by in Network Security
05-15-2021
05-15-2021
Hello, can someone please help me with a configuration guide with requirements for integration of AD...

Re: CUIC historical reports in Finesse

Created by in Contact Center
05-13-2021
05-13-2021
Hello, I have the same issue, could you please explain how you solved?? Regards,Juan Carlos Arias

Re: CUCCX 12.5 CCP for Desktop Chat

Created by in Contact Center
05-12-2021
05-12-2021
Sorry for this question, problem solved. Regards,Juan Carlos Arias

CUCCX 12.5 CCP for Desktop Chat

Created by in Contact Center
05-12-2021
05-12-2021
Hello, do I need to install CCP server to enable Desktop Chat on Finesse?? Regards,Juan Carlos Arias

Re: UCCX 12.5 Select a Call Variable Layout

Created by in Contact Center
05-12-2021
05-12-2021
Hello Thomas, Thanks for your help, I also had an issue with browser, I was missing to delete cache ...

UCCX 12.5 Select a Call Variable Layout

Created by in Contact Center
05-11-2021
05-11-2021
Hello, how could I select an specific Call Variable Layout on Cisco Finesse where I only need Call V...

Re: DNS SRV records for MRA expressway deployment

Created by in Unified Communications Infrastructure
11-03-2020
11-03-2020
Thank you all for your comments, even with my problem of terminology about it. Regards,Juan Carlos A...

Re: DNS SRV records for MRA expressway deployment

Created by in Unified Communications Infrastructure
11-02-2020
11-02-2020
Hello Maren, ok I wasn't clear enough and also I´m confuse about the correct term, using for general...

Re: DNS SRV records for MRA expressway deployment

Created by in Unified Communications Infrastructure
11-02-2020
11-02-2020
Another link;https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X12-5/exwy_...

Re: DNS SRV records for MRA expressway deployment

Created by in Unified Communications Infrastructure
11-02-2020
11-02-2020
Hello Roger, not only for RMA, also for Jabber register, some examples are the following: https://co...

DNS SRV records for MRA expressway deployment

Created by in Unified Communications Infrastructure
11-02-2020
11-02-2020
Hello, planning a deployment of Expressway with MRA services enable and reviewing the DNS SRV record...

Re: Cisco IOS with 2FA

Created by in Network Security
07-15-2020
07-15-2020
Hello Rob, at my understanding, the 2FA mode have to be configured on devices somehow, the secondary...

Re: Cisco IOS with 2FA

Created by in Network Security
07-15-2020
07-15-2020
That´s right Rob, I'm using DUO and already have Duo Security Authentication Proxy, but it's working...
Public Statistics
Date Registered ‎08-11-2004 04:56 PM
Date Last Visited ‎07-27-2021 03:57 PM
Total Messages Posted 432
Total Helpful Votes Received 55
Helpful Votes Given To