09-07-2004 07:13 AM - edited 03-17-2019 08:16 PM
Callmanager 3.3.
When we set up a shared line '500' for softphone users we get an engaged tone when we access this DN.
If a 7960 is added to the shared line it rings but none of the softphones ring.
09-10-2004 04:41 AM
Check your device association under the user profile. make sure the softphone shows up as a device for the proper extension.
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