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388
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10
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3
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Smart Scheduler unable able to Access

Rob bakshi
Level 1
Level 1

Hi Team,

 

When I am trying to login to Cisco Smart Scheduler I am getting this Error.I am Trying with Https://

 

An Error Occurred Reload the Page and Try again.

 

Can you please help me out.What i need to do in TMs.Is i need to restart any service or Uninstall.

 

Please find the snap-shot of error

 

Please Revert back me early.it will be helpful.

 

Regards,

 

Robin

 

 

 

3 Replies 3

Wayne DeNardi
VIP Alumni
VIP Alumni

Can you provide some more information on your software versions and permissions, such as:

  1. What version of TMS are you using?
  2. What version of TMSPE are you using?
  3. Does the user you're using have Booking permissions set in TMS?

Wayne
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Wayne

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Thanks Wayne..

 

It's Rectified,Actually they have not set booking permissions for user's who is trying to login for smart scheduler.

 

Thanks very much for your valuable support.

 

Regards,

 

Robin Chibber

Hi Robin,

It's usually permissions, hence the suggestion in my previous post to check them.

Glad you have it sorted.

Wayne
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Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.