TelePresence and Video Infrastructure

Does TC7 log button presses? We are trying to find a way to see the navigation path that our customers are going through when performing certain tasks, as well as encountering issues.Our hope is to use this as a way to measure user experience as well...

Hello,I need to measure the availability of videoconference endpoints on my network, but with the particularity that when codec or electric switch is turned off manualy by user, the endpoint still be treated as availabe. For this, I was thinking on t...

 I am using the Cisco SX20 quick set as standalone for point to point VC session. Now i need to enable Multisite option for multiple VC sessions. I need Multisite license (LIC-SX20-MS)  but in configuration tool i can not add it separately.My questio...

Hi, here is the scenario:there is a cluster of two VCS C running X7.2 with MS-Lync integration already running with B2BUA. Certificates already deployed for both VCSs and CA certificate uploaded to both.A new CUCM 10.5.1 was installed for TX deployme...

Hi,I was wondering what the best practice is for deploying TelePresence Conductor using CUCM.Is there anyway CUCM can differentiate a video call vs audio call and what bridge preference it chooses if both conference bridges and conductor are in the s...

Hello,I'm having a problem with a Cisco SX20 with receiving the following error message. Current software version is TC7.1.1 and we are trying to update the codec to version TC7.2.1 however each time we try it seems always fail.  The only error to wh...

What functionality would I be losing, if any, if I replaced my C40's with SX10's? We have an MCU bridge so multisite function is not an issue.