06-08-2018 02:21 AM - edited 03-18-2019 02:10 PM
Just installed our first SPARK ROOM system and looks good but have a couple minor issues.
1. Getting a warning on the monitor that the Camera upgrade needs to happen ?? Thought Camera upgrade was automatic from the codec ???
System is on ce9.2.1 360d0bgf 2017-11-10
Quad Camera is on ce9.1.4.3ae3106
Also peripherals Cameras states No cameras connected ??
Also getting camera not paired warning ??
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I made good VTC test calls already with good video and audio ???
We are not supposed to enable any wireless functions at our site.
Any ideas will be appreciated??
1. How to clear the warnings
2. If I have to get upgrade software how do I install camera software or is that software enbedded in the main ce9.2.1 version and if so how to initiate the upgrade??
Thank you.
Solved! Go to Solution.
06-08-2018 07:25 AM
06-08-2018 06:28 AM
06-08-2018 07:17 AM
Thank you for the quick response.
I tried to find a .pkg file for the webex room 70 but only see cop.sgn.
Can I download the cop.sgn to my desktop remote into the codec and run an install using that .cop.sgn file ???
I thought only .pkg files can be used for systems not on call managers. We don't have any on the call managers yet.
06-08-2018 07:25 AM
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