TelePresence and Video Infrastructure

Using a vendor, I purchased a a release key and licenses however when i input these release key and licenses I get an error displaying saying that the release key is invalid however the VCS does ask for a restart after applying the new release key. N...

Hi All,   I used to use TC console to manipulate the layouts on a TC 7.x system to show what I need on some Customer SX80 units. This obviously isn't available with CE 9.x and I want to do the same sort of thing.   The main layout I would like to do ...

I'm deloying Cisco Spark for my company, But I'm currently stuck at step that connect Expressway-C to Cisco Collaboration Cloud. I tried to add an Expressway-C (version x8.7) that already deployed for cisco jabber, here's my step: - I logged in to Ci...

I want to replace the existing VCS-C hardware bundle server (software version 8.2), because the hardware will be end of support soon.I want to upgrade to be Expressway Servers, instead of the VCS servers, but the Expressway’s licenses are different o...

We have been experience issues with our Telepresence Integrators C series.   During meeting they go into Maintenance Mode and then reboot them selves. We have swapped all the codecs in the rooms with the issue san dup graded the firmware to 7.3.12. I...

Hello Cisco Community,   I would like to ask regarding the Cisco Spark Room Kit. I saw the data sheet that it will support dual screen because of two HDMI outputs (1 for video, 1 for presentation screen) and its a good feature. Does it need a separat...

Hi Experts, 1) Do we require to deploy CMS edge for the WebRTC? or Exp E could supporting WebRTC to join the call via Web Browser? Or we need both (CMS edge and Exp E) in order to get WebRTC works? 2) Say if Exp E is require for the WebRTC deployment...

Hello,   Please advice any opensource SIP video call application which can make and receive call from Cisco Jabber. the end client will not be register with the CUCM.   We got Cisco CUCM 10.x and IMP with Expressway for B2B and RMS licenses. We have ...

I'm looking for some guidance on doing named IM&P federation from Jabber to external organisations running Lync/SfB in an environment running CMS.   The current best practice method of federating video is to use Expressway in conjunction with CMS (as...

Hello. I have deployed CMS v2.0.11 and I think there is some layout issues on CMS. The layouts which are equal 16 and equal 25 doesn't show all the participants video. I have tested with 16 end-points connected to a same room, and it only shows 12 ...

Hi All, Am placing my Cisco SX20 device behind a firewall and need to registered over Internet. Do i need MAC address compulsory to get this registered via Internet ?

Hello ,   We are trying to register sx-20 over Internet (via MRA). But , I'm getting error "Failed: 405 Method Not Allowed / SIP trunk disallows REGISTER" on SX-20 logs. I couldn't any solution. SX-20 logs attached.   Regards , Ibrahim.

Hello Experts,   Does anyone has a good guide reference to do a Migration from MCU to CMS for Video Conferencing and WebRTC? Initially the setup was like this.   MCU->TMS Conductor->CUCM->Expressway-C->DMZ->Expressway-E->Firewall->Internet->UC Client...