Spark Room Kit in maintenance mode

carl1 · ‎11-02-2017

How do you remove the Spark Room end point from maintenance mode ?

Wayne DeNardi · ‎11-02-2017

The quickest way will be to re-load the CE software on to the endpoint via the web interface.

Wayne

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carl1 · ‎11-03-2017

Hello Wayne,

I did a Software Recovery Swap and I reloaded software ce9.1.4 but on both occasions the unit remained in maintenance mode after the reboot.

Wayne DeNardi · ‎11-05-2017

If you've re-loaded the software and done a factory reset and the device is still failing to boot normally and keeps coming up in Maintenance Mode, then I'd suggest that you log a call with the TAC as the unit may need to be RMA'd.

Wayne

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