SpeakerTrack60

[Stephen Pedigo]

I have a SX80 with SpeakerTrack60. While in a call, Camera2 will track and show an Output Video Resolution of 1920x1080. When it switches to Camera1, the Output Video Resolution goes to HEVC and will not track.

Both Cameras have current software ce8.1.1 and are configured identical.

The Camera HDMI outputs are going through AMX DX-TXs which are also configured identically.

Anyone seen this issue?

[Patrick Sparkman]

You can try and factory reset the SpeakerTrack 60 per the Precision 60 SpeakerTrack 60 Camera Guide.  If the SpeakerTrack 60 isn't working correct after the factory reset, connect the SpeakerTrack 60 directly to the SX80, you'll want to verify that it's functioning correct by removing the AMX hardware between it and the codec, perhaps something is interfering with the operation of the device.  If the SpeakerTrack is working correct when connected to the SX80, add back only a few AMX devices at a time to try and find which one might be causing the issue.