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standalone vc cant call sip address?

baselzind
Level 6
Level 6

i have a stand alone vc that have a private ip that is natted into a public ip for calling and receiving calls , i have sip disabled for a certain issue only h.323 enabled for calling , i have this sip address that i cant call , could it be that i have sip disabled that i cant call them ??? whenever i call the address i get this message "your system isnt registered to the gatekeeper" ??? by the way i can receive calls from them succesfully?

15 Replies 15

If there's no SRV records, then calls to alias@domain.com will fail.

In that case you will have to call alias@VCE-E_Public_IP_Address and hope they have relevant search rules in place which will forward the call.

Here's another very good DNS SRV records lookup tool: https://dns.pexip.com/

/jens

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