01-20-2018 01:26 AM - edited 03-18-2019 01:47 PM
Can i downgrade SX20 with CE software to TC software ?
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01-20-2018 09:49 AM
You can downgrade CE to TC software:
To perform a downgrade, simply go through the same process to perform a software upgrade.
01-21-2018 02:57 PM
If your SX20 was one of the newer ones that shipped with CE software, it may have also come with a TRC6 remote control, which is much simpler than the TRC5 remote control that works with the TC software. You may have difficulty performing some functions on the old TC software with the new TRC6 remote.
Please remember to mark helpful responses and to set your question as answered if appropriate.
01-21-2018 03:39 PM
@Vinod16 wrote:
I think you need option key as well to downgrade
Any installed option keys will survive an upgrade/downgrade process. The do not get lost as part of the process. The only way these usually disappear off an endpoint is if you do a Factory Reset, so it is always a good idea to make a note of them beforehand.
A new Release Key should also not be required, unless you're trying to downgrade to a version of the TC software prior to TC6.1 which I wouldn't recommend due to the number of Security Vulnerabilities in such old software.
Please remember to mark helpful responses and to set your question as answered if appropriate.
01-20-2018 09:49 AM
You can downgrade CE to TC software:
To perform a downgrade, simply go through the same process to perform a software upgrade.
01-21-2018 12:37 AM
Hello dear,
As suggested by Patrick, you can downgrade but I think you need option key as well to downgrade same and vice versa.
You can check option key in your ELA if available.
01-21-2018 03:39 PM
@Vinod16 wrote:
I think you need option key as well to downgrade
Any installed option keys will survive an upgrade/downgrade process. The do not get lost as part of the process. The only way these usually disappear off an endpoint is if you do a Factory Reset, so it is always a good idea to make a note of them beforehand.
A new Release Key should also not be required, unless you're trying to downgrade to a version of the TC software prior to TC6.1 which I wouldn't recommend due to the number of Security Vulnerabilities in such old software.
Please remember to mark helpful responses and to set your question as answered if appropriate.
01-21-2018 09:37 PM
Hi Vinod Gupta,
Thanks,
01-21-2018 02:57 PM
If your SX20 was one of the newer ones that shipped with CE software, it may have also come with a TRC6 remote control, which is much simpler than the TRC5 remote control that works with the TC software. You may have difficulty performing some functions on the old TC software with the new TRC6 remote.
Please remember to mark helpful responses and to set your question as answered if appropriate.
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