08-14-2019 12:59 AM
I have strange issue with SX20. It was working before, but all of a sudden, I could not make outbound sip uri calls. It tries to connect, but drops immediately. Call history shows network rejected (see attachment).
VCS event logs show call connected.
I could not detect deny in the firewall.
Sx20 provisioning mode is CUCM.
There is not another SX20 to test calls.
Any idea about the issue?
Regards
08-14-2019 03:50 AM
This could be due to networking issue, check to see if there is a delay, also verify the network settings ensure they are correct. You can also do a factory reset, if it still persists, check the network.
08-14-2019 05:14 AM
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