07-31-2017 11:13 AM - edited 03-18-2019 01:21 PM
We have 2 SX20s that having been running for years in the field. We brought them back to our data center to redeploy, and after doing a factory reset (to reset password), they are both now stuck in maint. mode. We have done the normal reboots, etc., but no luck. I have read a software upgrade might do the fix, but that seems odd since they were both working fine before the factory reset. Any ideas that don't involve an unnecessary software update?
Thanks!
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07-31-2017 11:40 AM
Really, you're only options really are:
If none of the above doesn't bring the codec out of maintenance mode, suggest you contact TAC.
07-31-2017 11:40 AM
Really, you're only options really are:
If none of the above doesn't bring the codec out of maintenance mode, suggest you contact TAC.
07-31-2017 01:22 PM
Ok, thanks Patrick.
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